Team Member - Greggs

Moto Hospitality; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality provider in Reading is seeking enthusiastic Team Members for full-time and part-time roles. You will be responsible for maintaining stock levels, preparing food, and providing exceptional customer service. No prior experience is required as full training will be provided. The position offers various benefits including bonuses and discounts. Join a dynamic team where your customer service skills will shine.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including sick pay and pension

Development opportunities with funded qualifications

Weekly pay

Qualifications

• Enthusiastic individuals looking for customer service roles.
• No prior experience necessary; training provided.

Responsibilities

• Maintain stock levels and replenish displays.
• Prepare fresh food items for customers.
• Serve customers and process orders.
• Ensure cleanliness and product quality standards.

Skills

Customer service skills

Teamwork

Ability to learn quickly

Job description

£12.35 per hour - Full-time position (35 hours, 3am - 11am) / Part-time shifts from 5am - weekends required

Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
• Ensuring all products are of a high standard and kept well stocked for peak periods
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. If you’re looking for a career change as a carer, cleaner, or warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Want to know what it's like to work for us? Find out from our colleague Luca.