Team Member - Greggs

Moto Hospitality; Grantham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Moto Hospitality is on the lookout for enthusiastic Team Members to join their dynamic team at Grantham Services. In this role, you'll be responsible for providing exceptional customer service and preparing a variety of food offerings. With great discounts, bonus schemes, and development opportunities, it's the perfect chance to kick-start your career in hospitality.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension, sick pay, and life assurance

Fabulous development opportunities including funded qualifications

Weekly Pay

Responsibilities

• Maintaining stock levels by replenishing displays and fridges.
• Preparing a range of fresh wraps, sandwiches, and baguettes.
• Ensuring all products are of high standard and stocked for peak periods.
• Serving customers in a timely manner.
• Providing exceptional customer service.

Skills

Enthusiasm

Job description

Team Member - £12.30ph

Address: Grantham Services A1, Gonerby Moor, Grantham, Lincolnshire NG32 2AB

Joining moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA a fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
• Ensuring all products are of high standard and kept well stocked for peak periods
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant — we’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Luca.