Team Member - Greggs

Moto Hospitality; Bicester; On-site; GBP 31,685,000 - 35,818,000; Full time

Benefits offered by this job

Weekly Pay

Discretionary annual bonus

Staff discount 55%

Enhanced benefits & life assurance

Funded qualifications

Job summary

Moto Hospitality is hiring a Team Member at Cherwell Services, M40 Junction 10, Bicester. You’ll earn £12.90 per hour and work up to 35 hours per week across early to late shifts, with weekly pay and ongoing development opportunities.

Join us delivering Greggs favourites, fantastic customer service and a memorable visit for every guest. Discover a welcoming team culture and pathways to funded qualifications and benefits.

Qualifications

• Ability to work in fast-paced, high-energy environments.
• Reliable, self-motivated and adaptable.
• Flexible with shifts including weekdays and weekends.

Responsibilities

• Greet customers with a warm, friendly welcome.
• Process orders efficiently and accurately.
• Prepare hot food, baked goods and beverages throughout the day.
• Maintain brand standards and customer service quality.
• Resolve enquiries with a customer-centric mindset.
• Replenish displays to ensure maximum product availability.
• Keep workspace and store clean, tidy and welcoming.
• Collaborate with colleagues to promote teamwork and culture.
• Create a memorable experience encouraging return visits.
• Help prepare the store and kitchen for the next trade day.

Skills

Customer service

Teamwork

Communication

Job description

Team Member - £12.90ph

Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK's rest stop experience.

Shifts: Vary shifts between 4am to 8pm, weekdays and weekends required, 35hrs per week

Address: Cherwell Services, M40 Junction 10, Bicester, Oxfordshire, OX27 7RD

Are you ready to be our next Greggs Team Member?

What we offer our Team Members:

• Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of hot food, baked goods and beverages throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What we're looking for in you:

We're looking for someone who can effortlessly switch gears - thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

Disclaimers:

• Hourly rates of pay may differ for under 18'sh
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.

INDLP