Team Member - Catering Assistant

YHA (England & Wales); Liverpool; On-site; Part time

Job summary

YHA Liverpool Albert Dock is seeking a Catering Assistant to join their team. This role offers a dynamic environment where you will ensure exceptional hospitality for our guests while adhering to food safety standards and providing high-quality service. Enjoy numerous staff benefits such as free hostel stays and a supportive work culture.

Benefits

10 nights free hostel stays per year for you and up to 3 friends or family

Access to YHA’s staff discount and cashback portal

Free YHA Membership each year

Access to Employee Assistance Program

Qualifications

• Experience working face to face with customers is essential.
• Desirable experience in hospitality or customer service.
• Ability to manage varying pressures and deadlines.

Responsibilities

• Ensure adherence to food hygiene standards.
• Take pride in the preparation and presentation of food.
• Assist in food preparation and service with warmth.

Skills

Customer service experience

Teamwork

Time management

Basic IT skills

Education

Food Safety Level 2 Certificate

Job description

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Team Member - Catering Assistant

Reference: JUN20252168

Expiry date: 22:59, Fri, 18th Jul 2025

Location: Merseyside

YHA Liverpool Albert Dock, 25 Tabley Street, Liverpool, L1 8EE

Permanent, flexible contract

Part time, 16-25 hours per week

£12.21 per hour (applies to all, including those under the age of 21)

Are you looking for a fun and varied job in hospitality? YHA Liverpool Albert Dockare looking for a Team Member who specialises in catering to join their team!

As a Catering Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

What will you be doing as a Catering Team Member?

While this role primarily focuses on the catering aspects of our hostel, you may also be called upon to assist in other hostel departments.

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

• Ensuring adherence to food hygiene standards in food storage, preparation, and delivery.
• Upholding health and safety regulations, ensuring timely and accurate completion of kitchen checks.
• Taking pride in the preparation, presentation, and service of high-quality food.
• Recording food wastage in accordance with your hostel's procedures, focussing on minimizing waste to maximize profit.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

What Skills and Experience do you need to be a Catering Team Member?

Our Catering Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.

To provide this service to our guests we are looking for the following qualities in our Catering Team Members:

• Experience of working face to face with customers
• Experience of working in hospitality or customer service (desirable)
• Food Safety Level 2 Certificate (desirable) - otherwise will be required to complete within hostel
• Experience of working in a team - can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
• Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties
• Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel
• Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.

PLEASE NOTEAll relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title: Team Member