Team Member - Burger King

Moto Hospitality; Grantham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in Grantham is looking for a Team Member to cover as Shift Runner. This role includes leading the team, ensuring brand standards, and delivering excellent customer service. Candidates should have previous supervisory experience and a passion for customer satisfaction. Competitive salary and benefits are provided.

Benefits

Up to £440 annual bonus scheme

Up to 60% off for you and loved ones

Enhanced maternity, paternity, and sick pay

Career development opportunities including funding for qualifications

Qualifications

• Previous experience of leading a shift or supervising a team.
• Passion for delivering a memorable customer experience.
• Great communication skills and comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Responsible for running the shift, including opening and closing.
• Leading the team to achieve excellent brand standards and customer service.
• Serving customers in a timely manner.
• Preparing food and refreshments.
• Providing exceptional customer service.
• Handling customer enquiries.
• Operating tills and processing orders.
• Maintaining standards around product quality and store cleanliness.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Team Member covering as Shift Runner - £12.35 to £12.85ph

Address: Grantham Services, A1(M), Great Gonerby, Grantham NG32 2AB

As a shift runner, you’ll play a vital role in keeping the store running smoothly and ensuring every shift delivers top-quality food and excellent customer service. This role is all about teamwork, energy, and passion - helping to create a welcoming experience for both colleagues and customers.

What we offer our shift runner:

Competitive salary & benefits: Up to £440 annual bonus scheme

Exclusive discounts: Up to 60% off for you, your partner and loved ones

Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance

Career development: Fantastic training opportunities, including funding for qualifications

Pay: Weekly pay

What you will be doing as a shift runner:

• Responsible for running the shift, including opening and closing
• Leading the team to achieve excellent brand standards and customer service
• Serving customers in a timely manner
• Preparing food and refreshments
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness
  
  

What you’ll bring to us:

• Previous experience of leading a shift or supervising a team
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on own initiative ad make reasoned decisions under pressure
  
  

You may be be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!

We strive to make our workplace accessible and welcoming for all. Some locations may have limited to no public transport, so please check your travel options before applying.

Where our customer’s journey pauses, yours just begins. Apply today!

INDLP

• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)
  
  

Want to know what it's like to work for us? Find out from our colleague Navi