Team Member - Brew Dog

SSP UK & Ireland; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading food travel company as a Team Member, where you'll deliver exceptional customer service in a dynamic environment. Enjoy flexible scheduling, career development opportunities, and various employee discounts. Be part of a team that values innovation and teamwork.

Benefits

75% discount on meals during your shift

Up to 50% off across SSP brands

20% off on alcoholic beverages

Friends and Family Discount

Access to shopping discounts and GP appointments

Career Development programs

Health and Wellbeing support

Pension plans and Life assurance

Qualifications

• Must provide references for the last 5 years.
• Must be 18 years or older to serve alcohol.

Responsibilities

• Engage with customers to deliver outstanding service.
• Maintain a clean, safe, and welcoming environment.
• Collaborate with team members for smooth operations.

Skills

Customer Service

Teamwork

Job description

Pay Rate and Shift Details

Pay Rate: £12.40 per hour, with an additional incentive of £1.20 per hour for hours worked between midnight and 6am, bringing the total to £13.60 per hour. We also offer additional service charges.

Shift Pattern: Full Time/Part Time, scheduled between 3:00 am and 9:00 pm.

Candidate Requirements

• Candidates must provide references for the last 5 years and undergo a Criminal Record Check in accordance with Airport Security Regulations.
• Applicants must be 18 years or older to handle and serve alcohol and perform certain responsibilities within the Team Member role.

About the Role and Company

If you are passionate about food and travel, you are in the right place. We are the global food travel experts, offering delicious options for everyone, whether you're flying, taking a train, or passing by.

Join our dynamic team as a valued Team Member, where every day presents exciting challenges in a fast-paced environment. Be the face of exceptional customer service, bringing your passion for excellence to a company committed to exceeding expectations. Embrace innovation and teamwork to make a real difference!

Benefits and Opportunities

• 75% discount on meals during your shift.
• Employee Discounts: Up to 50% off across SSP brands, including 20% off on alcoholic beverages in the UK.
• Friends and Family Discount: 20% off at select SSP outlets (T&C apply).
• App Benefits: Access shopping discounts, GP appointments, 24/7 helpline, and wellbeing support.
• Flexible Scheduling: Promoting work-life balance.
• Career Development: Training, apprenticeships, and programs like the Duty Manager Development Programme and Chef Academy.
• Health and Wellbeing: Support from Retail Trust, flexible working, and family-friendly leave policies.
• Inclusive Culture: Diversity networks including LGBTQ+, Women's Network, Neurodiversity, and Disability groups.
• Financial Support: Pension plans, Life assurance, Share Incentives, Cycle to Work Scheme, and competitive pay rates.

Responsibilities

• Engage with customers to deliver outstanding service.
• Maintain a clean, safe, and welcoming environment.
• Collaborate with team members for smooth operations.
• Represent SSP values in all interactions.

Join Us

If you feel you belong at SSP, apply now and start an exciting journey as a Team Member!

We are proud to be an equal-opportunity employer, committed to recruiting talented individuals from diverse backgrounds, skills, and perspectives.