Team Member - BP BP · Trowell

Moto; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Moto, a leading motorway services provider, is looking for Customer Service Assistants to join their dynamic team at Trowell Services, Nottingham. This role involves engaging with customers, maintaining service standards, and handling food services, with robust support and training provided. Enjoy comprehensive benefits including discounts and an annual bonus scheme.

Benefits

Annual bonus scheme

60% colleague discount for family and friends

Enhanced benefits including pension, sick pay, maternity, paternity

Funded development opportunities

Weekly pay

Qualifications

• Enthusiastic and open to training.
• Willingness to engage with customers.

Responsibilities

• Maintaining stock levels.
• Preparing hot food and refreshments.
• Serving customers in a timely manner.
• Providing exceptional customer service.
• Handling customer enquiries.
• Operating tills and processing orders.
• Maintaining standards of quality and cleanliness.

Job description

£12.30 per hour

Address: Trowell Services, M1 between Junction 25 and 26, Trowell, Nottingham, NG9 3PL

Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges

• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply today

*Please note internally this role is called Customer Service Assistant.

*Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

INDLP

Want to know what it's like to work for us? Find out from our colleague Sally