Team Member - BP

Moto Hospitality; Carlisle; On-site; GBP 40,000 - 60,000; Full time

Job summary

Moto Hospitality seeks enthusiastic individuals for the 'Customer Service Assistant' role at their Carlisle location. Responsibilities include serving customers and maintaining stock. With weekly pay, bonuses, discounts, and great benefits, join a company that fosters growth and development.

Benefits

Up to 440 annual bonus scheme

Up to 60% colleague discount with various brands

Enhanced benefits including pension and sick pay

Funded development qualifications

Weekly Pay

Qualifications

• No specific qualifications necessary; training will be provided.
• Must be 18 years or older for certain tasks.

Responsibilities

• Maintaining stock levels and preparing food.
• Serving and providing exceptional customer service.
• Handling customer inquiries and operating tills.

Skills

Customer Service

Enthusiasm

Teamwork

Job description

£12.35 per hour - 21 Hours per week

Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and providing exceptional customer service, as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Similar roles might include team member, retail assistant, general or a customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Sally.