Team Member - Aster & Thyme

SSP UK & Ireland; Newcastle upon Tyne; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a dynamic team at a bustling airport bar, where your role as a Team Member is vital for providing exceptional customer service. This position offers an exciting opportunity to work in a fast-paced environment, preparing and serving drinks while ensuring a welcoming atmosphere. With a focus on teamwork and adherence to safety regulations, you will contribute to the overall success of the bar. Enjoy competitive pay rates, flexible working hours, and numerous employee benefits, including discounts and health support. If you're ready to embark on a rewarding journey in the hospitality sector, this role is perfect for you!

Benefits

Free Meal while on shifts

Staff Car Parking

Employee Discounts up to 50%

Friends and Family App with 20% discount

Health and Wellbeing Support

Financial Support including Pension Plans

Cycle to Work Scheme

Qualifications

• Must be 18 years or older to handle and serve alcohol.
• References required for the last 5 years and a Criminal Record Check.

Responsibilities

• Prepare and serve drinks, maintain cleanliness, and ensure safety regulations.
• Train the team on brand standards and follow cleaning schedules.

Skills

Customer Service

Attention to Detail

Interpersonal Skills

Technical Skills in Drink Preparation

Education

None specified

Tools

Cash Handling Procedures

Job description

Team Member at Aster & Thyme, Newcastle Airport

Pay Rate: £11.60 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £12.80 per hour. We offer additional service charge, up to £150 per month!!

Shift pattern: Full Time (minimum 30 hours per week), scheduled between 04:00 AM - 22:00 PM, including weekends.

• Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
• Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
  

A bar team member plays a crucial role in ensuring the smooth operation of a bar, contributing to creating a welcoming atmosphere and providing excellent customer service. Their responsibilities encompass various tasks, from preparing and serving drinks to maintaining cleanliness and adhering to safety regulations. This multifaceted role requires a combination of technical skills, interpersonal abilities, and a keen attention to detail.

• Free Meal while on shifts.
• Staff Car Parking to park your car at the airport.
• Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
• Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
• Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
• Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
• Follows opening, closing & shift changeover procedures ensuring effective handover.
• Ensures the cleaning schedules are followed with all cleaning monitored & allocated fairly.
• Following Health & Safety/Food Safety/Statutory requirements and report to Line Manager if required.
• Trains the team on brand standards.
• Ensures cash procedures followed by all staff Leader/Supervisor experience within retail or hospitality sector.
  

Feel like you could belong at SSP? Apply now and start the best part of your journey as a Team Member!

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.