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Team Member - Ashford, Kent

Cineworld Cinemas Ltd

Ashford

On-site

GBP 18,000 - 22,000

Part time

30+ days ago

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Job summary

Join an established cinema chain as a Team Member, where you'll be the face of the cinema, ensuring every customer has an unforgettable experience. Whether you're selling tickets, serving freshly prepared popcorn, or guiding guests to their seats, your role is vital in creating a welcoming atmosphere. Enjoy perks like free movies, team events, and a chance to see films before their public release. With a focus on teamwork and customer satisfaction, this position offers a dynamic environment that values your contributions and hard work. If you love movies and enjoy working with people, this is the perfect opportunity for you.

Benefits

Free Movies
Cineworld Premiere Pass
Discounts on Food and Drink
28 Days Holiday
Contributory Pension Scheme
Cash Back Healthcare Plan
Team Events
Incentives and Prizes

Qualifications

  • Must be over 18 due to shift patterns and compliance.
  • Strong customer service skills are essential.

Responsibilities

  • Ensure a superior standard of service to customers.
  • Handle cash and food, maintain cleanliness, and comply with safety regulations.
  • Interact face to face with large groups of people.

Skills

Cash Handling
Food Handling
Customer Service
Health and Safety Compliance
Teamwork
Cleaning
Sales Skills
Heavy Lifting

Job description

Shifts can finish after 11pm, dependent on our film times. In order to comply with the Working Time Regulations 1998, candidates wishing to apply for this position must be over 18.

Due to the nature of the industry, shift patterns could include evenings, weekends, and late nights.

As a Team Member, you’ll be responsible for ensuring every customer has an unrivaled cinema experience. You’ll be the face of Cineworld, meeting, greeting, and providing a superior standard of service to our customers in various areas. Whether selling tickets, freshly prepared popcorn, or showing people to their seats, you and your teammates will ensure everyone has a great time in a safe and clean environment.

Responsibilities include but are not limited to:

  1. Cash Handling
  2. Food Handling (Including Stock Replenishment)
  3. Cleaning
  4. Heavy Lifting
  5. Compliance with Health and Safety Regulations
  6. Increasing Sales
  7. Maintaining Standards
  8. Following Policies and Procedures
  9. Dealing Face to Face with large Groups of People

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer.

We run regular team events outside of work and have incentives running throughout the year to win prizes.

Not only may you be able to see films before they’re open to the public, but you will also be eligible for the Cineworld Premiere Pass, which entitles you and a guest to complimentary cinema visits and discounts on food and drink, so you can enjoy a night at the movies on us!

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days of holiday per year, and you may also want to join our contributory pension scheme and cash back healthcare plan.

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