Team Member

SSP UK & Ireland; Stoke-on-Trent; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and Family Discount App

Award-winning training and development

Job summary

SSP UK & Ireland is hiring a Team Member for the Coffee Room at Stoke Station. This part-time role (12 hours per week) offers a base pay of £12.71 per hour, with an extra £1.20 per hour for hours between midnight and 6:00am, bringing some shifts to £13.91 hourly.

Weekends and flexible hours across weekdays and holidays are required. You'll deliver friendly, efficient service, engage with customers, and work closely with colleagues to keep operations smooth.

Qualifications

• Must be 18 years or older to perform certain tasks or shifts.

Responsibilities

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.

Skills

Customer service

Flexibility

Communication

Job description

TEAM MEMBER – COFFEE ROOM, STOKE STATION

Pay Rate: £12.71 per hour (+ an additional £1.20 per hour for hours worked between midnight and 6:00am taking your hourly rate to £13.91)

We have part time (12hrs) roles available.

Hours of operation are 5:15am and 9:00p m.Working flexibly across weekdays, weekends, bank and public holidays. You must be available to work weekends.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.

About You

• As a Team Member, you will believe in the power of people & believe that today is going to be a good day.


• You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.


• Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

About The Team Member Role

• Engage with customers and provide an outstanding customer experience.


• Collaborate with colleagues to ensure smooth and efficient operations.

As a Team Member We Will Offer You

• Discounted Meal while on shifts.


• Employee Discounts.


• Friends and Family Discount App.


• Award-winning training, apprenticeships and development programs.


• Health & Wellbeing Support.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.