Team Member

SSP Group; Stoke-on-Trent; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Discounted meals on shifts

Employee discounts

Friends and family discount app

Award-winning training and development

Job summary

SSP Group is hiring a Team Member for the Coffee Room at Stoke Station. The role involves engaging with customers to deliver an outstanding experience, supporting smooth operations, and working across weekdays, weekends and holidays.

Part-time positions are available (12 hours). The pay rate is £12.71 per hour, with an extra £1.20 per hour for hours between midnight and 6:00am, bringing the rate to £13.91 for those shifts.

Qualifications

• Must be at least 18 years old to perform certain tasks or work on certain shifts.

Responsibilities

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.
• Work across weekdays, weekends, bank and public holidays; weekend availability is required.

Skills

Customer service

Job description

TEAM MEMBER – COFFEE ROOM, STOKE STATION

Pay Rate: £12.71 per hour (+ an additional £1.20 per hour for hours worked between midnight and 6:00am taking your hourly rate to £13.91)

We have part time (12hrs) roles available.

Hours of operation are 5:15am and 9:00pm.Working flexibly across weekdays, weekends, bank and public holidays. You must be available to work weekends.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.

ABOUT YOU:

• As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
• You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
• Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE TEAM MEMBER ROLE:

• Engage with customers and provide an outstanding customer experience.
• Collaborate with colleagues to ensure smooth and efficient operations.

AS A TEAM MEMBER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.