Team Member

Goals; Southend-on-Sea; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Birthday Holiday (after 2 years’ of‑f)

Paid breaks

Enhanced Pension scheme

Employee assistance program

Bonus scheme

Team incentives

40% Staff Discount on F&B (alcohol not

50% Discount on Goals KPs (child or 1

Free individual pitch hire (max twice

Annual events

Uniform

Stream

Discount Club

Job summary

Goals Southend is seeking Bar Staff and Receptionist to join a busy 5-a-side football centre. You will deliver high-quality service, build rapport with customers, and contribute to a welcoming match-day experience.

Join a fast-paced, fun sporting environment with a team that values initiative and customer focus. Roles include evenings and weekends, with opportunities for growth and staff beneficios within a vibrant venue.

Qualifications

• Bar Staff: strong rapport with customers and a sales/service-driven attitude.
• Receptionist: front-of-house duties with computer literacy, cash handling, and handling face-to-face enquiries plus strong telephone sales.
• Willing to work shifts including evenings and weekends; applicants must be 18+.

Responsibilities

• Provide top-class customer service in a busy bar environment.
• Support front-of-house reception duties, handle cash and enquiries.
• Work shifts including evenings and weekends as part of the role.

Skills

Customer service

Sales skills

Cash handling

Tools

Computer literacy

Job description

Team Member - Goals Southend

Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.

We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.

Goalscurrently have a vacancy available which covers the two below roles:

Bar Staff- We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.

Receptionist- A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.

As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+

In return we will provide you with an exciting and bustling working environment that will motivate and reward you.

Benefits:

• Birthday Holiday (after 2 years’ service)
• Paid breaks
• Enhanced Pension scheme
• Employee assistance program
• Bonus scheme
• Team incentives
• 40% Staff Discount on F&B (alcohol not permitted)
• 50% Discount on Goals KPs (child or grandchild only, basic package)
• Free individual pitch hire (max twice per week)
• Annual events
• Uniform
• Stream
• Discount Club