Team Member

Welcome Break; South Mimms; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

On-shift meals

Staff discounts

Career development

Flexible shifts

Job summary

Welcome Break, South Mimms, is seeking friendly team members to join our busy service area. You’ll be the face of Welcome Break, welcoming customers and helping them enjoy quick, tasty meals on the move.

You’ll work across the brands on site, from coffee to meals, and you’ll help keep seating areas clean, serve customers, and follow food safety and health & safety standards. We offer full-time and part-time roles, on-shift meals, staff discounts, training, and career progression.

Qualifications

• Friendly and welcoming approach to customers.
• Commitment to delivering great customer experience.
• Willingness to learn brand standards and procedures.

Responsibilities

• Welcome customers with a smile and provide quick, confident service.
• Keep seating areas and back-of-house tidy and clean during shifts.
• Follow food safety, hygiene and safety standards and escalate issues as needed.

Skills

Customer service

Team player

Willing to learn

Job description

Welcome Break, South Mimms, Potters bar, EN6 3QQ

Pay up to £12.85 per hour plus £1 on-shift meals, 50% off-site discounts and more

Fantastic benefits & discounts, free parking & great career opportunities

Are you ready to join our world class team at Welcome Break, Truckstop, South Mimms. Look no further! As one of the UK's leading motorway service operators, we're always on the hunt for service superstars.

As a team member at Welcome Break, no two days are the same. With many brands under our umbrella, you could be brewing up a storm in Starbucks or Pret, cooking finger licking chicken in KFC, or becoming a stacking superstar in Waitrose - the possibilities are endless! While we may wear different uniforms, we are one big team - we are Welcome Break.

What's in it for you?

• £1 on-shift meals from any of the food brands on your site, including Starbucks, Subway, Burger King, and many more!
• 50% off any of our food brands in any of our sites for you and your family and friends, when you're not working.
• Grow with us - explore career opportunities from customer service to management with our development programmes and apprenticeships.
• We make work, work for you! We have full-time and part-time flexible positions available, including seasonal hours or shifts so you can work around school, college or childcare.

What makes a world class team member?

Our team members are the face of Welcome Break. You'll offer a warm welcome to every customer that walks through our doors, prepare perfect products and deliver an exceptional customer experience for people on the move.

We don't expect you to know everything. We'll provide full brand training when you join us.

What You'll Do

• Welcome customers with a smile and help them quickly and confidently
• Keep the customer seating areas and back-of-house clean and tidy throughout your shift (including tables, counters, floors, toilets, shower rooms and carpark where required)
• Follow food safety, hygiene and health & safety standards, completing checks and cleaning tasks as trained, and escalating customer issues when needed

Who are we?

We are baristas and cooks, managers and leaders. We are friends and colleagues, newbies and veterans. We share the same goals, we are one big team. We are Welcome Break.

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.