Team Member

AREA 2 – North; Sevenoaks; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Churchill’s family as a Team Member and ensure every customer enjoys a great fish and chips experience. You will be responsible for customer service, food preparation, and maintaining health and safety standards. An opportunity awaits for career progression in a supportive environment focused on sustainability and community.

Benefits

Opportunities for career progression

Recognition rewards

Online training for personal development

Staff discounts

Flexible working options

28 days holiday including bank holidays

Qualifications

• Ability to deliver excellent customer experience.
• Knowledge of food hygiene practices.
• Team-oriented with good communication skills.

Responsibilities

• Delivering a great customer experience.
• Assembling orders for takeaway and delivery.
• Supporting food hygiene practices.

Skills

Customer service

Food hygiene

Teamwork

Job description

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Churchill / FishnChickn, Team Member; Location

We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member, you’ll make our customers’ fish and chip dreams come true, have fun, and be recognized for the hero you are.

Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety, following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness, and front counter organization. Team Members are the main face for the Company; therefore, must always maintain a high level of quality, service, and cleanliness, ensuring total customer satisfaction.

Main Responsibilities:

1. Delivering a great customer experience
2. Assembling orders for takeaway, Click & Collect, and Delivery
3. Assisting Managers and Fryers to prepare food
4. Supporting good food hygiene practices
5. Supporting best practice for Health & Safety

Benefits:

• Opportunities for career progression
• Recognition rewards
• Online training and personal development, a great way to improve your CV!
• Staff discounts
• Flexible working options
• 28 days holiday, inclusive of bank holidays

At Churchill’s, our journey began in the early 1920s when Great Grandpa Harold and wife Dorothy moved from the north to Essex to buy their first fish and chip shop in Romford, in 1923. Three generations later, we’re proud to be fish and chip enthusiasts!

We believe fish and chips create memories and connect us in a special way. We are committed to sustainability, sourcing fish from sustainable fishing sources, and using environmentally friendly practices such as recycling waste oil into Bio Diesel and using biodegradable packaging.

We are a family business that cares deeply about its people. Your development and happiness are as important to us as our delicious fish and chips. Join our family and become a fish and chip superhero!