Team Member

TN United Kingdom; Pontypool; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking enthusiastic Team Members to join their vibrant team. In this role, you will provide exceptional customer service, ensuring a delightful experience for customers whether they visit in-store or order online. With a commitment to training and development, no previous experience is required—just a willingness to learn and a passion for service. This company fosters a welcoming culture where everyone can be themselves, making it a fantastic place to start your career. Join us to enjoy competitive pay, generous discounts, and a supportive work environment that celebrates your milestones.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Employee assistance app

Long service awards

Savings and discounts across brands

Qualifications

• No previous work experience is essential; training will be provided.
• Ability to deliver exceptional customer service in a fast-paced environment.

Responsibilities

• Provide fast and friendly service to customers across various channels.
• Ensure the shop is clean and tidy while preparing products.

Skills

Customer Service

Teamwork

Willingness to Learn

Job description

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About the role

We’re looking for Team Members to join us! As a Team Member, you’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll play a key part in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

We can offer you:

1. Competitive pay paid weekly
2. Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
3. Free hot drinks for you to enjoy while on a break
4. Paid breaks allowing you to recharge your batteries
5. We share 10% of all our profits with our colleagues
6. Holiday entitlement that grows as your career grows with us
7. Colleague share plans to help you invest and save for your future
8. Pension scheme to help you plan for your future. We’ll match your contributions up to 6%
9. Employee assistance app and confidential helpline to help with your wellbeing
10. Long service awards celebrating key milestones in your career
11. Savings and discounts across a wide range of your favourite brands and retailers

About you

Previous work experience is not essential. As long as you’re willing to learn, we’ll give you all the training you need to do an amazing job. If you think you have what it takes to deliver exceptional customer service in a fast-paced environment, and have some fun on the way, then we want to hear from you. If your availability matches what we’re looking for, apply now to begin your career at Greggs.

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.