Team Member

Pergola on the Wharf; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A vibrant and energetic hospitality role at a leading venue focused on delivering exceptional guest experiences. Successful candidates will have a positive attitude, solve problems efficiently, and work collaboratively to enhance the atmosphere and achieve sales targets. Join a team that promotes individuality and inclusivity.

Benefits

60% of management promoted internally

Free mental health therapy

Referral bonuses

Career support and development opportunities

50% discount at Incipio venues

Qualifications

• Passion for hospitality and positive feedback.
• Ability to work at pace with energy.
• Discipline for exceptional standards.

Responsibilities

• Drive positive feedback and achieve targets.
• Enhance venue atmosphere and communicate effectively.
• Ensure guests have an exceptional experience.

Skills

Energy

Friendliness

Approachability

Problem Solving

Job description

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Incipio curates beautiful
spaces with vibrant atmospheres for great times.

Vibrancy: the state of being full of energy
and life

Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working
with you on your hospitality skills and product knowledge, striving to be the
best version of yourself.Our Team Members bring our beautiful
venues to life, curating vibrant atmospheres for great times.

BENEFITS + BEST BITS

· Tronc paid fairly and equally

· 60% of our management teams have been promoted internally.

· Mental Maintenance: Therapy for free

· Referral Bonus: refer a friend and once they have passed their
probation you receive a bonus

· Career support and opportunities to develop within the Career
Pathway, expanding in your role as the business grows

· Company awards to celebrate team and regular events

· Incipio FC + Seasonal Socials

· Incentive trips sponsored by Brands (Think Wine trips to
Portugal and Ski Trips to France)

· Enhanced Maternity, Paternity and Adoption leave

· 50% discount for food and drink in all Incipio venues

WHAT YOU’LL BE GETTING UP TO

· Have
a passion for all things hospitality, driving positive feedback and achieving a
target set by your management team each week.

· You
work at pace with energy, always looking for the next task that can be
completed.

· You
proactively work to enhance the atmosphere of your venue, including music,
lighting and temperature and communicate this with your management team.

· You
work closely with your front of house and kitchen teams to deliver an
exceptional experience for our guests on every shift.

· You
actively achieve sales targets set by your management team and support other
team members to do the same.

· Everything
you deliver is to the highest service standards, proactively driving sales and
following the lead of your management team.

· You
ensure our guests are shown the best possible experience and are looked after
safely when in our venues and when leaving.

· You
actively complete your compliancy e-learning within 2 weeks of starting to
ensure you are safe in the workplace.

· You
deliver our products to spec, complete spec tests and take and learn new drinks
and food menu dishes when required.

· Having fun, laughing and giving good vibes

WHAT WE’RE LOOKING FOR

· You
positively represent yourself, your team and Incipio, day by day through your
actions, tasks, and responsibilities.

· Vibrant + energetic individuals

· A discipline for exceptional standards

· Problem solvers; people who thrive from completing tasks and
always find a way through a problem

· A natural with guests, someone who enjoys interaction and busy environments.

· Friendliness and approachability

· A genuine desire to deliver a great experience to our guests and
form brilliant teams.

We’re all about
celebrating individuality & inclusivity. At Incipio, we believe diverse
teams make the best teams. That’s why we welcome applications from all
backgrounds, experiences, and perspectives; regardless of race, gender, age,
disability, religion, sexual orientation, or anything else that makes you
uniquely you. If you need any adjustments during the application process, just
let us know. We’ve got you!