Team Member

Unico Gelato & Caffe' Ltd; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Unico Gelato & Caffe' Ltd is seeking a dedicated Team Member for its ice cream shop in St John's Wood. The ideal candidate is customer-focused and enthusiastic about enhancing the community experience through exceptional service, contributing to a dynamic and collaborative team environment.

Benefits

Tips

Qualifications

• No specific experience required, but previous food & beverage experience preferred.
• Fluent English spoken is necessary.
• Flexibility to work weekends is a must.

Responsibilities

• Providing high-quality customer service to strengthen local community ties.
• Serving gelato, pastries, and coffee while adhering to quality standards.
• Supporting the Store Manager in operations and team management.

Skills

Customer Service

Team Collaboration

Flexibility

Work Ethic

Willingness to Learn

Fluency in English

Job description

**Introduction**. We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood.. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. . **About Unico Gelato**. Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London.. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer.. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience.. . **Tasks**. - Providing high-quality customer service to establish a strong relationship with the local community. - Serving Gelato, pastries and coffee ensuring the company’s quality standard. - Overseeing daily operations. - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff. - Teaching new staff members. - Attending staff meeting. - Maintaining cleanliness. - Cleaning. . . **Requirements**. - Previous experience in the food & beverage industry. - Flexibility to work during week-ends. - Able to collaborate within the team. - Willingness to learn. - Strong work-ethic. - Fluent English speaking. . . **Availability**. - Up to 35-40 hours / week. - Location: 138 St John's Wood High Street. . . **Pay**. £12.25/ hour. plus Tips

Experience: Not required
Languages: English – Advanced
Employment: Full-time
Salary: £12.25 hourly
Benefits: Tips
Starting time: Immediate start!

About Unico Gelato & Caffe' Ltd:

Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes.