Team Member

Greggs plc; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Greggs plc is seeking Team Members to provide an outstanding customer experience in a fun and fast-paced environment. This role requires no prior experience, as training will be provided. The position includes benefits like a colleague discount, free hot drinks during shifts, and a pension scheme. Join us in creating memorable customer interactions while enjoying a great workplace culture.

Benefits

Colleague discount

Free hot drinks

Paid breaks

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app and helpline

Long service awards

Savings and discounts

Qualifications

• Willingness to learn and provide exceptional customer service.
• Supports an inclusive culture valuing diversity.
• No previous experience required.

Responsibilities

• Provide fast and friendly service to customers.
• Ensure the shop is clean and tidy.
• Prepare popular products.

Skills

Customer Service

Fast-paced environment

Inclusivity

Job description

We’re looking for Team Members to join us!

As a Team Member, you’ll provide fast and friendly service to our customers, ensure the shop is clean and tidy, and prepare our popular products.

We serve customers through various channels: in-shop, delivery, Click+Collect, and drive-thru. You will play a key role in ensuring customers have a great experience when shopping with us—whether they order in-store or online.

We can offer you:

• Colleague discount allowing you and a family member to enjoy up to 50% off Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to recharge during your shift
• Sharing 10% of all profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that increases with your career progression
• Colleague share plans to help you invest and save for your future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for your wellbeing
• Long service awards celebrating key milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you:

Previous work experience is not essential. As long as you’re willing to learn, we’ll provide all the training you need to succeed.

You should also support an inclusive culture—valuing diversity and difference.

If you believe you can deliver exceptional customer service in a fast-paced environment and have some fun along the way, we want to hear from you. If your availability matches our needs, apply now to start your career at Greggs.

About us:

At Greggs, we love what we do and enjoy having fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome, regardless of background, preferences, or beliefs. We want all colleagues to feel welcome and be themselves at work. Learn more about us here: Greggs Careers | About Greggs.

• Salary: £12.41 per hour; under 18s earn £10.53 per hour
• Frequency: Hourly
• Job Reference: greggs/TP/23821/45105
• Contract Type: Permanent
• Contract Details: Shifts may start as early as 5:30 am and close by 8:00 pm, including Saturdays and Sundays. Overtime may be available.
• Closing Date: 27 July 2025
• Job Category: Retail
• Business Unit: Retail