Team Member

The Restaurant Group Ltd; Greater London; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free meals on shift

Up to 30% discount at all brands

Wagestream access

Training and development

Job summary

The Restaurant Group Ltd is seeking a Team Member to join one of the UK’s leading hospitality businesses across brands such as Giraffe and Jones The Grocer. You’ll deliver friendly service, welcome guests, and contribute to memorable experiences in airports and across our venues.

We offer free meals on shift, up to 30% discount with no limit on guests, access to Wagestream wages, and strong training and progression opportunities within a diverse, inclusive workplace.

Qualifications

• Experience in a customer facing role is preferred but not essential.
• Excellent hospitality to guests at all times.
• Ability to work flexible airport shifts starting as early as 3am.

Responsibilities

• Provide warm welcomes and great service over the counter.
• Make mouth-watering recommendations and be a supportive team player.
• Deliver exceptional guest experiences and be energetic in a fast-paced environment.

Skills

Customer service

People skills

Multitasking

Flexibility

Job description

Join one of the UK's leading hospitality businesses as a Team Member.In return you'll get free meals on shift, up to 30% discount at all our brands with no limit on number of guests, and excellent career opportunities plus many other benefits.

Create unforgettable guest experiences! From delivering warm welcomes and giving great service over the counter, to making mouth-watering recommendations and being a supportive team player, let's have fun and celebrate success! We'd love you to have experience in a customer facing role, but it's not essential.

You're someone who can provide excellent hospitality to our guests, no matter what time they are dining with us, airport shifts can start as early as 3am. Early starts mean early finishes!

We’re TRGC, one of the UK’s biggest hospitality businesses, and for over 35 years we’ve been serving millions of guests across our restaurant group, Concessions. From high-street favourites to buzzing airports, our diverse portfolio including iconic brands like Giraffe and Jones The Grocer offers something for everyone. It’s all about great food, welcoming spaces, and experiences people come back for.

At TRGC, we believe that our people are our business, and we strive to create great places to work that support our team members to be the best they can be and provide rewarding careers.

What's in it for you...

• Free meal whenever you work
• Up to 30% discount at all our brands and no limit on number of guests, incl. wagamama.
• Duty free discounts excluding alcohol and cigarettes.
• Access to a great discount platform, saving you money on everyday purchases and so much more.
• Wagestream platform to access your wages as they are earned.
• Superb training and development, apprenticeships open to all.

What we're looking for in our Team Members

• Great people skills.
• Excellent organisational and multitasking abilities.
• Ability to maintain a positive attitude in a fast-paced airport environment.
• Flexibility in hours, airport shifts can start at 3am.
• Also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.

We’re committed to creating an inclusive environment for all, where team members are valued for their unique perspectives. We are proud to celebrate our diverse voices!And we are a disability confident employer.We want every candidate to have the opportunity to succeed, we will ask if you need any adjustments during the application and interview process to be your best!