Team Member

Duke's Head, Wallington; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young’s pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Career Pathway and training

Job summary

The Duke’s Head Pub & Hotel in Wallington is seeking a Team Member to join our friendly team. You’ll deliver friendly, attentive service to guests in a pub and hotel setting, with opportunities to learn about all products and services. Training will be provided to help you grow with the team and enhance customer experiences.

You’ll work as part of a welcoming staff, with systematic training, a strong focus on teamwork, and a positive, upbeat atmosphere in a busy hospitality environment.

Qualifications

• Demonstrate passion to deliver exceptional customer service.
• Willingness to participate in training and development to learn products and services.

Responsibilities

• Provide exceptional customer service to guests at all times.
• Contribute to a positive team environment and assist colleagues as needed.

Skills

Customer service

Teamwork

Friendly personality

Job description

Team Member

The Duke’s Head Pub & Hotel is an iconic local proudly overlooking Wallington Green since 1830, with direct links to Croydon and Carshalton. With stylish decor in the elegant restaurant and a lively outside terrace, The Duke’s Head is the best place to enjoy drinks with friends, or a mouth-watering Sunday roast with the family. Ideally located on the border of South London and Surrey, meaning you’ll be just 30 minutes from Central London, Gatwick Airport, and the beautiful Surrey countryside. Boasting 23 beautiful bedrooms and on-site parking, we’re the perfect base for your next business trip, or even a weekend getaway where you can explore neighbouring Epsom Downs and Box Hill. Be in the heart of the action at The Duke’s Head! We’ll be showing the Premier League football live on BT Sport and Sky Sports across our 8 TV screens, including in our cosy outside huts. Plus, we’ll be screening the Six Nations from 4th February. Be sure to book the best seats in the house, right in front of a screen. You’ll always get a friendly welcome from Natalie and her wonderful team, who look forward to welcoming you soon.

What We Offer Our Team Members:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young’s pubs and30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Team Member:

As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.

Compensation: Minimum Wage