Team Member

SSP Group; Crewe; On-site; GBP 40,000 - 60,000; Full time

Job summary

SSP Group is seeking Team Members for its vibrant hospitality sector, serving famous brands in airports and train stations. Roles offer flexible hours with competitive pay, focusing on creating exceptional customer experiences. Join a dynamic team dedicated to positivity and customer satisfaction.

Benefits

Discounted meals while on shift

Employee discounts

Friends and Family Discount App

Training and development programs

Qualifications

• Must be 18 years or older for specific shifts.
• Positive outlook and passion for customer satisfaction.

Responsibilities

• Engage with customers and deliver outstanding service.
• Work collaboratively with colleagues for smooth operations.

Skills

Positivity

Customer Service

Team Collaboration

Job description

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Pay Rate: £12.21 per hour + an additional £1.20 per hour for hours worked between midnight and 6 am, bringing your total pay rate to £13.41 per hour.

Hours of operation are from 5:30 am to 11:30 pm, with flexible working hours across weekdays, weekends, bank, and public holidays.

Shift pattern: Both Full Time (40 hrs) and Part Time (24 hrs) roles are available.

Join SSP and be part of the vibrant hospitality industry! We work with renowned brands like M&S, Starbucks, Burger King, and BrewDog, serving thousands of customers in airports, train stations, and motorway services across the UK & Ireland. Be part of our energetic team and make every day special!

As a Team Member, you will help create positive experiences for our customers. Bring your enthusiasm, positivity, and passion — and leave work knowing you’ve made someone’s day better.

ABOUT YOU:

• You believe in the power of people and start each day with a positive outlook.
• You are passionate and kind, ensuring all guests leave satisfied and happy.
• Applicants must be 18 years or older to perform certain tasks or work specific shifts due to role responsibilities.

ABOUT THE TEAM MEMBER ROLE:

• Engage with customers and deliver outstanding service.
• Work collaboratively with colleagues to ensure smooth operations.

AS A TEAM MEMBER, WE OFFER:

• Discounted meals while on shift.
• Employee discounts.
• Friends and Family Discount App.
• Training, apprenticeships, and development programs.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.