Team Member

Young's Pubs; Claygate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young’s pubs

30% discount on overnight stays in our

Job summary

Young's Pubs at the Foley in Claygate is recruiting team members to deliver exceptional guest experiences in a warm, inviting pub setting. You will be part of a vibrant team serving great food and drinks while supporting guests from arrival to departure.

The role emphasizes a customer‑focussed attitude, enthusiasm, and energy, with training provided across service areas and product knowledge. Join a passionate team that values guest satisfaction and teamwork.

Qualifications

• Customer service focus with friendly, outgoing personality.
• Willingness to learn and work as part of a team.
• Experience in hospitality is a plus.

Responsibilities

• Deliver exceptional customer service to guests.
• Contribute to a welcoming atmosphere and high service standards.
• Support front‑of‑house, kitchen, housekeeping and reception teams as needed.

Skills

Customer Service

Job description

Lying just off the main parade, in the beautiful village of Claygate, the Foley offers its guests a warm welcome, delicious food, outstanding drinks, and even a great night's sleep for those spending the night in one of the pub's 17 rooms.

The team is responsible for creating a great atmosphere that our guests enjoy. From our amazing front‑of‑house team, our talented chefs, our hard‑working housekeeping team and our welcoming receptionists, everybody plays a vital part.

Working at the Foley gives you the opportunity to play a key role in growing the pub's reputation locally and beyond, as well as becoming a member of a fun, vibrant and friendly team.

What we look for in future Foley Superstars is bags of enthusiasm and energy, a can‑do attitude and a customer‑focused mentality. Our customers are at the heart of everything we do, and we expect our teams to live by that mantra daily, serving amazing fresh, seasonal food, and delivering outstanding service.

If you think you can add something to our already amazing team, then come and join us. Whether it be experience, a passion for food and drink, or just a fresh idea or two, we would love to hear from you.

As we are part of Young's, your career can go wherever you want it to. Whether you just want to earn some extra money while you study, or if you want to forge a successful career in hospitality, we can help you develop and teach you skills at a pace that suits you.

What We Offer Our Team Members

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Team Member

As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.

Skills

Customer Service