Team Manager, Surgery and Digestive Diseases

NHS; Bradford; On-site; GBP 30,000 - 45,000; Full time

Job summary

Bradford Teaching Hospitals NHS Foundation Trust is seeking a dedicated Team Manager for Surgery and Digestive Diseases. The role involves managing staff, ensuring efficient patient service delivery, and supporting service enhancements. Ideal candidates will possess strong leadership skills, management qualifications, and relevant NHS experience.

Qualifications

• Experience managing a team and delivering exceptional customer service.
• Understanding of information governance and waiting list management.
• Experience in NHS environments and using Patient Information Management systems.

Responsibilities

• Manage clerical and secretarial staff for clinical service delivery.
• Ensure departmental systems manage patient pathways.
• Support service improvements alongside Service Manager and Clinicians.

Skills

Communication

Organisational skills

Interpersonal skills

Education

NVQ level 4/BTEC

Diploma in Management

Job description

Go back Bradford Teaching Hospitals NHS Foundation Trust

Team Manager, Surgery and Digestive Diseases

The closing date is 22 June 2025

Shortlisting to take place after closing date: commencing 2306.25

Interview expected to take place in the week following shortlisting: commencing 30.06.25

We are looking to recruit a motivated enthusiastic Team Manager to support our Team in Surgery and Digestive diseases in Bradford.

The post holder will be responsible for the supervision and delivery of key performance indicators within the Surgery & Digestive diseases CSU. In addition the post holder will play a key role in supporting the Service Manager.

The successful candidate must be self-motivated, pro-active, be able to work on their own initiative, have a good working knowledge of office procedures ensuring efficient and effective systems of work are carried out to provide excellent service for their patients and have excellent communication skills both written and verbal. Be able to showcase the ability to work alongside and with Consultant Medical staff, Directorate Managers and other clinical staff as appropriate.

Main duties of the job

The post holder will be expected to manage clerical and secretarial staff to support the delivery of the clinical services. They will be required to manage access targets such as referral to treat, and to ensure departmental systems are in place to manage patient pathways. The post holder will work alongside the Service Manager, Clinicians and other administrative services within the directorate of the trust to support with service improvements and developments.

You should have excellent communication skills and good organisation and interpersonal skills. Flexibility and aptitude to work in a fast paced department is important.

The successful applicants will have experience of data inputting using Patient Information Management systems (EPR, PAS, PPM or alternative) and have a thorough understanding of information governance. Waiting list management and knowledge of the RTT pathways is essential.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job responsibilities

The post holder will be expected to manage clerical and secretarial staff to support the delivery of the clinical services. They will be required to manage access targets such as referral to treat, and to ensure departmental systems are in place to manage patient pathways. The post holder will work alongside the Service Manager, Clinicians and other administrative services within the directorate of the trust to support with service improvements and developments.

You should have excellent communication skills and good organisation and interpersonal skills. Flexibility and aptitude to work in a fast paced department is important.

The successful applicants will have experience of data inputting using Patient Information Management systems (EPR, PAS, PPM or alternative) and have a thorough understanding of information governance. Waiting list management and knowledge of the RTT pathways is essential.

Person Specification

Qualifications

• Educated to NVQ level 4/BTEC*
• Diploma in Management or other supervisory /management qualification*
• Diploma in Management or other supervisory /management qualification*

Experience

• Experience of managing a team to deliver an exceptional customer service
• Experience of planning and organising work allocation/delegation to team members to deliver a high quality performance within policy and service timescales.
• Experience in staff recruitment and selection; training and development; managing performance and attendance management
• Experience of analysing performance data and for identifying ways in which the service can be improved at a service, team and individual level.
• Experience of supporting senior management in business planning, capacity planning, budget setting and management of budget expenditure including delivery of annual cost improvement savings
• Involvement in the delivery and implementation of service improvements using a range of service improvement and project management techniques.
• Experience of working in an NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Bradford Teaching Hospitals NHS Foundation Trust