Team Manager - Potters Bar Superstore

TN United Kingdom; Potters Bar; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic leader to manage a retail team in Potters Bar. This role involves recruiting and training staff, driving sales, and ensuring exceptional customer service. You will foster a collaborative environment, inspiring your team to deliver outstanding results while maintaining a focus on safety and legal compliance. With a commitment to personal development and a supportive workplace culture, this position offers a unique opportunity to shape the retail experience for customers. If you are passionate about leading a team and making a difference in a fast-paced environment, this is the role for you.

Benefits

20 days holiday plus personal day

Flexible working from day one

10% discount and 15% on pay day weekends

Access to free wellbeing services

Life cover of five times your pay

Award-winning pension plan

Uniform provided

Access to colleague networks

Qualifications

• Great communicator with leadership skills and a passion for customer service.
• Ability to inspire and build strong relationships with team and customers.

Responsibilities

• Recruit and train team members to exceed expectations in their roles.
• Lead trade activities to grow sales and maximize profit.
• Ensure safety and legal compliance in store operations.

Skills

Communication Skills

Leadership Skills

Team Collaboration

Customer Service

Decision Making

Resilience

Job description

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Client:

Tesco

Location:

Potters Bar, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

802af46f23bd

Job Views:

43

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

About the role

Availability Window

Days:
Mon: 07:00 - 16:00
Tue: 07:00 - 16:00
Thu: 13:30 - 22:00
Fri: 10:00 - 19:00
Sat: 07:00 - 15:30

Contract: Permanent

Shift Pattern: Varies from day to day but are planned in advance

Responsibilities:

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Lead your team in the driving of trade activity, and use your expertise and knowledge to grow sales and maximise profit.
• Lead and build your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
• The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

You will need:

• You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results.
• You are natural and welcoming with customers, putting them at the heart of whatever you do. You take the time to listen and understand others, building strong relationships with your colleagues and customers.
• You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision-making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.
• You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.
• You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.

What’s in it for you:

1. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
2. Request flexible working from day one
3. Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
4. Access to free wellbeing services with a range of resources to support your mind, body, and life
5. Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
6. Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
7. Uniform provided and policies to support you for all of life’s moments, big and small
8. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.