Team Manager - Op COURAGE Veterans Mental Health

NHS; Colchester; On-site; GBP 46,000 - 53,000; Full time

Job summary

An opportunity has arisen for a Clinical Team Lead within the NHS to oversee the Op Courage Veterans Mental Health Service in the East of England. The role involves managing a dedicated team, ensuring high-quality care, and directly impacting the lives of Veterans and Armed Forces Communities. The successful candidate will demonstrate strong clinical expertise, leadership abilities, and effective communication to develop and maintain relationships across various organizations. Permanent, full-time position with competitive salary and additional benefits.

Benefits

Season Ticket Loans

NHS discounts for staff

Excellent Training facilities and opportunities

Buying and Selling annual leave scheme

Salary Sacrifice schemes including lease cars and Cycle to Work

Day One Flexible Employer

Qualifications

• Strong leadership skills with a proven track record in mental health services.
• Cultural competence regarding the Armed Forces Community.
• Confident in upholding professional standards and supporting staff development.

Responsibilities

• Oversee the management of referrals and initial assessments within the team.
• Chair multidisciplinary meetings and ensure effective decision-making.
• Support staff with supervision and development of care plans.

Skills

Leadership

Clinical Expertise

Communication

Education

RMN or SW/OT with mental health experience

Job description

Job summary

ROLE SUMMARY

In this rewarding leadership role, you will oversee a dedicated, multidisciplinary team that are committed to delivering high-quality mental health care to Veterans, Reservists, and Service Leavers. This team is unique in that we cover the six counties of the East of England and comprise of six contracted clinical and non-clinical partner organisations.The team offer a blend of face-to-face and remote working.

As a Clinical Team Lead, you will be the first level of management representation, at the forefront of the care offer that we provide.

The post holder will be responsible for providing effective leadership for Op Courage Veterans Mental Health and Wellbeing Service, East of England, providing a high quality service within the resources available within our defined area, and specifically to deliver on the following key areas:

• Management of referrals including delivery of care both via the Triage, Assessment and Brief Intervention Team (TABI) and the Treatment pathway within Op Courage.
• Chairing effective MDT meetings, ensuring sound clinical decision making and safe coordination of all the pathways
• Line management and supervision of staff in line with Trust procedure and policy.
• To communicate effectively with the various providers involved in the delivery of Op Courage in the East of England, and the third sector organisations outside of this team.

Main duties of the job

About You

• You bring strong clinical expertise and a proven track record in mental health services, ideally within a community setting.
• You are a confident leader with a desire to inspire confidence, uphold a professional standard, and support professional development.

You have cultural competence with regards to understanding the specific needs of the Armed Forces Community and the challenges they may have faced with service life, or you have a keen willingness to develop your understanding and cultural competency.

• You are assertive and will look to maintain a current knowledge of practices, local and national policies and agendas in relation to Veterans mental health

You empower staff to provide high quality care by identifying and addressing specific needs within the client group, helping them to empower their own clients to become experts in managing and taking responsibility for their own condition.

You have good communication skills and will be able to manage liaison and maintenance of relationships across a wide range of organisations, including the third sector.

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

o Season Ticket Loans

o NHS discounts for staff

o Excellent Training facilities and opportunities

o Buying and Selling annual leave scheme

o The opportunity to work bank shifts and expand knowledge and experience in other areas

o Salary Sacrifice schemes including lease cars and Cycle to Work

o Day One Flexible Employer

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

Details Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

364-A-9128

Job locations

The Lakes

Turner Road

Colchester

CO4 5JL

Job description Job responsibilities

Key Responsibilities

The post holder will be responsible for providing effective leadership for Op Courage, East of England, providing a high quality service across the patch. This will include:

The management of referrals and initial assessments via the TABI team (Triage, Assessment and Brief Intervention), ensuring we meet our set key performance indicators (KPIs).

Management of case allocations and caseload monitoring within the Treatment Pathway

Support staff in the development of person centred and evidence-based care plans and risk assessments, and monitor these through supervision and audit.

Provision of Supervisions, Appraisals, and monitoring of Mandatory training compliance in line with trust policy and procedure.

The service is primarily a Monday-Friday 9-5 service, however there is an expectation that Band 6 clinicians work one weekend on a rota basis roughly every 8 weeks, with two weekdays off during this week. Although you will not be on this rota, there is an expectation to coordinate this rota and manage the work requested of staff on their weekend duty.

This post will involve working within the collaborative provision of the Op Courage Veterans Mental Health Service, which includes another NHS Trust and charity partners. This means that the post-holder will need to ensure a high degree of communication with working partners

The post holder will have responsibility to manage complaint and incident procedures, as well as support with safeguarding responsibilities, in line with Trust policy.

You may be required to have clinical patient contact to support clients and staff. This may include undertaking initial assessments to support service capacity where required, or where your skills as an experienced clinician may be beneficial in particular cases.

The post holder will work as part of the MDT and will be required to support in the chairing of relevant MDT meetings and other meetings as relevant to the service. This will involve a degree of clinical oversight and planning, supported by senior team members including psychology representation.

There may be other clinical responsibilities involving onward referral and contact with other providers/outside agencies in both statutory and third sector across the EoE patch.

To have oversight and be able to provide relevant data and themes to the Deputy Lead, for reporting to commissioners and to aid in the understanding of service functionality/provision.

Advocate for the needs of the Armed Forces Community.

Job description Job responsibilities

Key Responsibilities

The post holder will be responsible for providing effective leadership for Op Courage, East of England, providing a high quality service across the patch. This will include:

The management of referrals and initial assessments via the TABI team (Triage, Assessment and Brief Intervention), ensuring we meet our set key performance indicators (KPIs).

Management of case allocations and caseload monitoring within the Treatment Pathway

Support staff in the development of person centred and evidence-based care plans and risk assessments, and monitor these through supervision and audit.

Provision of Supervisions, Appraisals, and monitoring of Mandatory training compliance in line with trust policy and procedure.

The service is primarily a Monday-Friday 9-5 service, however there is an expectation that Band 6 clinicians work one weekend on a rota basis roughly every 8 weeks, with two weekdays off during this week. Although you will not be on this rota, there is an expectation to coordinate this rota and manage the work requested of staff on their weekend duty.

This post will involve working within the collaborative provision of the Op Courage Veterans Mental Health Service, which includes another NHS Trust and charity partners. This means that the post-holder will need to ensure a high degree of communication with working partners

The post holder will have responsibility to manage complaint and incident procedures, as well as support with safeguarding responsibilities, in line with Trust policy.

You may be required to have clinical patient contact to support clients and staff. This may include undertaking initial assessments to support service capacity where required, or where your skills as an experienced clinician may be beneficial in particular cases.

The post holder will work as part of the MDT and will be required to support in the chairing of relevant MDT meetings and other meetings as relevant to the service. This will involve a degree of clinical oversight and planning, supported by senior team members including psychology representation.

There may be other clinical responsibilities involving onward referral and contact with other providers/outside agencies in both statutory and third sector across the EoE patch.

To have oversight and be able to provide relevant data and themes to the Deputy Lead, for reporting to commissioners and to aid in the understanding of service functionality/provision.

Advocate for the needs of the Armed Forces Community.

Person Specification Education/Qualifications /Knowledge Essential

• RMN or SW/OT with mental health experience
• Knowledge of Safeguarding/MCA/MHA/SCA and how these apply to the role

Desirable

• Evidence of continuing professional and personal development
• Evidence of formal management development or willingness to work towards

Skills/Knowledge Essential

• Knowledge of what is required to effectively manage a team, setting and maintaining standards of performance and conduct
• Demonstrate an understanding of the Armed Forces Covenant and relevant professional considerations for working with the Armed Forces Community
• Minimum of Band 6 NHS community mental health experience. For OT/SW, this must be community experience with mental health initial assessments and case management

Desirable

• Experience at Band 7 level in Community Mental Health
• Personal or professional experience of the Armed Forces community

Additional Requirements Essential

• Current driving licence

Person Specification Education/Qualifications /Knowledge Essential

• RMN or SW/OT with mental health experience
• Knowledge of Safeguarding/MCA/MHA/SCA and how these apply to the role

Desirable

• Evidence of continuing professional and personal development
• Evidence of formal management development or willingness to work towards

Skills/Knowledge Essential

• Knowledge of what is required to effectively manage a team, setting and maintaining standards of performance and conduct
• Demonstrate an understanding of the Armed Forces Covenant and relevant professional considerations for working with the Armed Forces Community
• Minimum of Band 6 NHS community mental health experience. For OT/SW, this must be community experience with mental health initial assessments and case management

Desirable

• Experience at Band 7 level in Community Mental Health
• Personal or professional experience of the Armed Forces community

Additional Requirements Essential

• Current driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lakes

Turner Road

Colchester

CO4 5JL

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Essex Partnership University NHS Foundation Trust

Address

The Lakes

Turner Road

Colchester

CO4 5JL

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)