Team Manager Nights - Glasgow St Rollox Extra

Tesco

Glasgow

On-site

GBP 29,000 - 38,000

Full time

6 days ago
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Job summary

Tesco in Glasgow is seeking a Store Team Manager to lead and develop a high-performing in-store team. You will coach staff, deliver exceptional customer service, and drive sales through effective trade activity and product knowledge. Manage resources to support change plans while ensuring a safe, compliant store operation.

The role emphasizes leadership, communication, and a proactive approach to improve store performance and customer satisfaction.

Qualifications

  • Proven experience leading and developing high-performing teams.
  • Clear communication skills with the ability to share knowledge and collaborate.
  • Welcoming, customer-first approach, building relationships with colleagues and customers.
  • Resilience and sound judgement to make effective decisions.
  • Energetic and driven, inspiring the team to deliver beyond expectations.

Responsibilities

  • Lead in-store team to deliver a great customer experience.
  • Recruit, train, and develop colleagues to build a capable team.
  • Coach the team to be knowledgeable about products and services.
  • Lead trade activity to grow sales and maximise profit.
  • Develop knowledge to deliver the Store Change Plan and optimise resources.
  • Identify and resolve root causes with sustainable solutions.

Skills

Team leadership
Communication skills
Customer focus
Problem solving

Job description

Availability Window
  • Sun: 22:00:00 - 07:00:00
  • Mon: 22:00:00 - 07:00:00
  • Tue: 22:00:00 - 07:00:00
  • Thu: 22:00:00 - 07:00:00
  • Fri: 22:00:00 - 07:00:00
  • Sat: 22:00:00 - 07:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Competitive salary with an excellent benefits package.

Team Manager shift patterns vary day to day but are planned in advance to support work–life balance.

Leading the team to deliver a great experience for customers in-store

Recruiting, training, and developing colleagues to build a capable, high‑performing team.

Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.

Lead trade activity, using insight and expertise to grow sales and maximise profit.

Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.

Identifying and resolving root‑cause issues with sustainable, long‑term solutions.

Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Proven experience leading and developing high‑performing teams.

Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.

A welcoming, customer first approach, building strong relationships with colleagues and customers.

Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.

Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.

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