Team Manager Nights

Tesco PLC; Hempstalls; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Clubcard discount

Wellbeing services

Life cover

Pension with contributions

Employee discounts

Uniform provided

Job summary

Tesco PLC is seeking a Store Team Manager to lead a store team, driving outstanding customer service and sales performance. You will recruit, train, and develop colleagues, coach product knowledge, and ensure smooth store operations while delivering the Change Plan and maintaining safety and compliance.

The role offers flexible working, a comprehensive benefits package, and opportunities to grow within a large national retailer.

Qualifications

• ,

Responsibilities

• Lead the team to deliver a great experience for customers in-store.
• Recruit, train, and develop colleagues to build a capable, high-performing team.
• Coach the team to be knowledgeable about products and service quality.
• Lead trade activity to grow sales and maximise profit.
• Deliver the Store Change Plan ensuring resources and hours help customers most.
• Identify and resolve root-causes with long-term solutions.
• Prioritise colleague safety and ensure legal trading by using safety tools.
• Stay curious and seek opportunities to serve customers and communities.

Skills

Team leadership

Customer service

People development

Decision making

Communication

Sales awareness

Tools

Store software

Job description

Availability Window Days From time To time Sun 22:00:00 19:00:00
Mon 22:00:00 07:00:00
Tue 22:00:00 06:00:00
Wed 21:00:00 06:00:00
Thu 21:00:00 06:00:00
Fri 22:00:00 07:00:00
Sat 22:00:00 07:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit., Team Manager shift patterns vary day to day but are planned in advance to support work-life balance.

What is in it for you

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on payâ€'day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an awardâ€'winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycleâ€'toâ€'work schemes
• Uniform provided, plus policies to support you through life's key moments

You will be responsible for

• Leading the team to deliver a great experience for customers in-store
• Recruiting, training, and developing colleagues to build a capable, highâ€'performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving rootâ€'cause issues with sustainable, longâ€'term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Proven experience

• Proven experience leading and developing highâ€'performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Competitive salary with an excellent benefits package., We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone's Welcome.