Team Manager

Tesco PLC; Greenhill; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Flexible working

10% Colleague Clubcard discount

Wellbeing services

Life insurance

Enhanced pension

Employee discounts

Cycle-to-work

Uniform provided

Job summary

Tesco PLC in the United Kingdom seeks an experienced Team Manager to lead a high-performing store team and deliver outstanding customer service daily.

You will recruit, train, and coach colleagues, optimise product ranges, and drive sales while ensuring safety and compliance. The role supports a customer-first experience and continuous store improvement.

Qualifications

• Proven experience leading high-performing teams.
• Clear communication and collaboration skills.
• Welcoming, customer-first approach with strong relationship-building.
• Resilience and sound judgement.
• Awareness of competitor activity and ability to drive improvements.

Responsibilities

• Lead the team to deliver a great experience for customers in-store.
• Recruit, train, and develop colleagues to build a capable, high-performing team.
• Coach the team to be knowledgeable about products, ensuring great range, quality, and service.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identify and resolve root-cause issues with sustainable, long-term solutions.
• Prioritise colleague safety and ensure the store trades legally by coaching the team to use all safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

People management

Customer service

Communication

Decision making

Coaching

Safety compliance

Job description

Team Manager shift patterns vary day to day but are planned in advance to support work-life balance.

You will be responsible for

Leading the team to deliver a great experience for customers in-store.

Recruiting, training, and developing colleagues to build a capable, highâ€'performing team.

Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.

Lead trade activity, using insight and expertise to grow sales and maximise profit.

Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.

Identifying and resolving rootâ€'cause issues with sustainable, longâ€'term solutions.

Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Proven experience leading and developing highâ€'performing teams.

Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.

A welcoming, customerâ€'first approach, building strong relationships with colleagues and customers.

Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.

Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Days From time To time Sun 07:00:00 22:00:00

Mon 07:00:00 22:00:00

Tue 07:00:00 22:00:00

Wed 07:00:00 22:00:00

Thu 07:00:00 22:00:00

Fri 07:00:00 22:00:00

Sat 07:00:00 22:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Competitive salary with an excellent benefits package., Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

10% off with your Colleague Clubcard, rising to 15% on payâ€'day weekends, with a second card to share with family

Free wellbeing services to support your mind, body and life

Life cover worth five times your pay and an awardâ€'winning pension with matching contributions up to 7.5%

A range of benefits to choose from, including discounts, shares and cycleâ€'toâ€'work schemes

Uniform provided, plus policies to support you through life's key moments