Team Manager - Milton Point Warehouse

Oxfam; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global charity organization in Milton Keynes is looking for an Operations Manager to support their B2B and B2C business. The role involves managing staff and volunteers, enhancing service quality, and overseeing inventory and distribution processes. Ideal candidates should have data interpretation skills, strong customer focus, and experience in team motivation. The position offers flexible working arrangements and a comprehensive benefits package.

Benefits

Flexible working options

Generous pension scheme

Annual leave

Life assurance

Learning & Development opportunities

Qualifications

• Ability to use & interpret data to deliver KPI’s.
• Strong customer focus.
• Excellent verbal & written communication skills.
• Experience in Health & Safety management.

Responsibilities

• Support all operations within the Milton Point site.
• Manage staff, trainees & volunteers in a large warehouse environment.
• Lead and empower teams to deliver high levels of service.
• Manage product supply, storage, and inventory systems.

Skills

Data interpretation

Customer focus

Motivation of teams

Problem-solving

Time management

Health & Safety management

IT Skills

Communication skills

Job description

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have the ability to use & interpret data to deliver KPI’s? Are you solution driven working through problems or issues to resolution? Can you motivate & support individuals & teams to deliver aims & objectives set? If the answer is yes, then we would like to hear from you.

Please note: This role will involve shift work & may include some weekends. Shift times: 6am - 2pm / 2pm - 10pm

What You'll Be Doing

The role will support all operations within the Milton Point site and will be instrumental in the growth & development of our B2B & B2C business through efficient distribution processes, stock procurement and management & the development of our new and donated eCommerce business.

Managing both staff, trainees & volunteers you will lead and empower to deliver high levels of quality and customer service while offering support, direction & inspiration when needed. In conjunction with your Manager you will play a pivotal role in the management of product supply, storage, inventory systems, sales & returns within a large warehouse environment.

You'll Have

• Work in line with Oxfam’s values of accountability, empowerment, & inclusiveness.
• Be an effective role model demonstrating high levels of performance and professionalism with a continued focus on personal development
• Ability to use & interpret data to deliver KPI’s
• Need to have a strong customer focus
• Be solution driven working through problems or issues to resolution
• Motivate & support individuals & teams to deliver aims & objectives set
• Be adaptable & flexible
• Have excellent verbal & written communication skills with the ability to engage with staff & large teams of trainees & volunteers
• Have good time management skills & have the ability to manage often conflicting priorities
• Have Health & Safety management experience with the ability to act as required
• Have experience of supporting in the management of site & team security
• Have excellent IT Skills & knowledge

Flexfam

We believe that flexible working is key to building the Oxfam of the future, so we are open to talking through working arrangements that might work for you.

We Offer

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages.

Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.