Team Manager - Mental Health

Lincolnshire pa.; East Ferry; On-site; GBP 42,000 - 56,000; Full time

Job summary

Lincolnshire County Council is seeking an experienced Team Manager to provide countywide leadership and operational support across our Mental Health Service. This fixed-term role extends up to 12 months and will work with three established Team Managers to ensure high-quality service delivery and positive outcomes.

You will lead a team of practitioners, promote independence, manage complex cases, and collaborate with partners to improve services.

Qualifications

• Professional in Social Work, Occupational Therapy, or Nursing with HCPC/NMC registration.
• Minimum of two years post-qualification experience in health or adult social care.
• Experience leading, supervising, or managing teams.
• Knowledge of Adult Social Care legislation including the Care Act, Mental Capacity Act, safeguarding and related frameworks.
• Experience managing complex cases and promoting positive risk-taking.
• Excellent communication, partnership-building and problem-solving skills.

Responsibilities

• Lead and support a team of practitioners responsible for delivering statutory duties in adult social care.
• Promote independent living and strength-based practice within place-based services.
• Oversee risk management, safeguarding, and complex case review processes.
• Collaborate with commissioners and partners to improve service delivery and outcomes.
• Drive performance and efficiency improvements across the area of responsibility.
• Foster staff development through coaching and mentoring; ensure high-quality customer service.

Skills

Leadership

Team management

Communication

Problem solving

Partnership building

Professional registration

Education

Professional registration in health/social care (HCPC/NMC)

Job description

Job summary

We are seeking an experienced and motivated Team Manager to provide countywide leadership and operational support across our Mental Health Service. This is a collaborative role that will work alongside three established Team Managers and their teams, providing additional leadership capacity, operational resilience and flexible support across teams to ensure consistent, high-quality service delivery and positive outcomes for people accessing our services. This is a fixed-term opportunity for up to 12 months.

Main duties of the job

About you

We're looking for an experienced and compassionate leader who is passionate about achieving the best outcomes for adults with Mental Health.

Essential Requirements

• Professional in Social Work, Occupational Therapy, or Nursing with current registration (HCPC/NMC).
• A minimum of two years' post-qualification experience within health or adult social care.
• Experience of leading, supervising, or managing teams.
• Strong knowledge of legislation relating to adult social care, safeguarding, the Mental Capacity Act, Care Act, and associated statutory frameworks.
• Experience managing complex cases and promoting positive risk-taking.
• Excellent communication, partnership-building, and problem-solving skills.

We're particularly looking for someone who

• Shares a genuine commitment to supporting people with Mental Health to have great lives.
• Can inspire and develop high-performing teams.
• Leads with empathy, resilience, and professionalism.
• Is confident navigating complexity and driving positive change.
• Champions inclusion, equality, and person-centred practice.
• Believes in co-production and working alongside people, families, and carers to achieve the best possible outcomes.

About us

Lincolnshire County Council, is one of the largest employers in the county. We are an organisation that embraces diversity, innovation and progress. We value our people and want to ensure that we can support you in joining and growing with us.

We will view you as an integral member of our community and recognise that your well-being is paramount. To show our appreciation, weve crafted a competitive package designed to not only acknowledge your hard work but also foster a healthy work-life balance.

From health benefits and retirement plans, we strive to provide a package that supports well-being and financial stability and that meets the diverse needs of our workforce.

We want everyone who works with us to feel included and celebrate their uniqueness. We are committed to promoting equality of opportunity, eliminating unlawful discrimination, harassment and victimisation, and promoting good relations for both employee and for the people of Lincolnshire.

People often say every day is a learning day and at LCC a culture of learning is something we really believe in. We recognise the importance of supporting your learning and development and can offer a variety of different learning opportunities depending on what is right for you and the organisation. This could be through your everyday tasks, through hands-on experience, structured programs, formal qualifications, coaching, or informal learning opportunities.

Job responsibilities

As part of the wider councils objectives, as a Team Manager Team Manager you will provide leadership and support to a team of practitioners responsible for the delivery of the Directorates statutory duties and responsibilities relating to adult social care.

You will promote independent living and demonstrate a commitment to strength-based practice. You will support a team of practitioners to enable people to identify and build support networks to achieve their identified outcomes, drawing on support where required. You will ensure that your teams know and understand the local community and embed your team within place-based services.

You will be accountable for overseeing, understanding and supporting the delivery and performance, including assessment and appropriate management of risk, ensuring people are as safe as possible and adult safeguarding concerns are addressed promptly.

You will be skilled at embedding new ways of thinking and working, developing and maintaining strong, positive working relationships with commissioners, your teams and partners across service areas. As a Team Manager Team Manager, you will continuously look for synergies and efficiency savings across the area of responsibility.

1. Lead, and manage colleagues delivering a strength based and personalised approach to social care practice, achieving good outcomes for people through an enabling culture of positive risk management.
2. Ensure the needs of those that draw on care and support within your place-based area are effectively assessed and outcomes agreed which are subsequently reviewed. This will also involve managing and holding a small complex caseload.
3. Provide oversight and decision making in relation to complex cases ensuring that prescribed Safeguarding Policies and Procedures are observed for the protection of adults who are experiencing, or at risk of abuse or neglect, promoting a personalized safeguarding model that puts the outcomes for the person at the centre of practice.
4. Contribute to the specification and planning of services for the purpose of commissioning effective services through contact with internal or external providers.
5. Contribute to the Council's statutory obligations and where appropriate any national and Health and Social Care local performance indicators.
6. Assist with the implementation of Adult Care quality assurance systems, including the monitoring and review of casework and ensure these comply with the County Councils Equal Opportunities Policy.
7. Be responsible for providing the Directorate with information concerning individuals and staff that impacts upon the delivery of statutory duties.
8. Maintain and monitor expenditure within budgets for which responsibility has been delegated.
9. Undertake/oversee allocation of workload to agree service priorities; monitor case files; computerised records; deal with case management issues as they arise.
10. Chair BIA meetings, have oversight of Safeguarding processes and procedures and complex legal liaison e.g. Court of Protection. Provide advice and support in relation to complex cases including risk assessments; respond to complaints from relatives/carers.
11. Lead and drive the development of staff through training/coaching/mentoring. To ensure that performance standards are met and to provide corrective action to quality related issues as they arise.
12. Deliver excellent customer service, incorporating the Councils equality and diversity objectives and supporting the council to achieve best practice, creating a positive image of the Council in all it delivers.
13. Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.
14. Take personal responsibility for contributing to review, improvement, organisational transformation implementing changes in ways of working, maximising the benefits and efficiencies for both internal and external customers, including the promotion and use of self -service to achieve maximum cost effectiveness.

Qualifications

Essential

• Professional Social Work, Nursing or Occupational Therapy Qualification
• Current, SWE, HCPC or NMC Registration.
• 2 years post qualification practice experience of working in health or social care environment
• Knowledge of Health and Social Care organisational arrangements including the role of CCG's and other NHS Trusts in relation to Adult Care Services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).