Team Manager Intensive family support

Beighton; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working

Generous holiday entitlement

Job share available

Job summary

Sheffield City Council is seeking an experienced manager for the Intensive Family Support team in Sheffield. The role focuses on providing intensive support during crises to protect children and strengthen families, working alongside fieldwork and Risk outside the home services.

The post emphasizes supervision, safeguarding, and inter‑agency collaboration to improve outcomes for children and families, with flexible working options and a strong commitment to equality and inclusion.

Qualifications

• Experience in intensive family support and safeguarding.
• Proven ability to supervise teams and manage complex cases.
• Knowledge of evidence‑based working models (e.g., Signs of Safety).
• Ability to develop strong links with partner agencies across Health, Education and Social Care.

Responsibilities

• Supervision of Early Help Practice Leads and team members.
• Conduct case and joint supervision with other teams.
• Manage referrals from Area and ROTH teams (Risk outside the home).
• Set targets with Intensive Family Support leads for each caseload.
• Develop links with fieldwork teams, Risk outside the home service, Health and Education.
• Apply models like Signs of Safety to practice.
• Provide cover for another Team Manager when needed.
• Attend meetings and contribute to service development.

Skills

Supervision

Case management

Stakeholder engagement

Safeguarding knowledge

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

The Intensive Family Support team offer support to families where children are on the edge of care as a result of neglect and safeguarding concerns, where there are behavioural issues, and/or concern about parenting capacity. Often families find it easier to relate to the non- statutory workers and will buy into the programme of support on offer. Referrals can be from children and young people aged 0 to 17 years.

The team offer support to children and families who are at risk of family breakdown.

This team works alongside Fieldwork social work teams and the Risk outside the home team. The workers aim to provide intensive support at times of crisis providing a service that empowers the child and family, builds on their sense of self-worth and gives practical and emotional support. The team build effective relationships, resulting in the ability for the worker to motivate and influence parental behaviours using structured, evidence-based interventions that enable families to develop problem solving skills, build resilience and achieve positive, sustainable behaviour change.

We understand that only a small number of parents wilfully neglect their children and that often parents find themselves in unenviable situations where they feel overwhelmed and helpless. Following referral to the team we make an appraisal of the situation, is the child physically safe, nurtured and happy?

What do we need to do to support the family in making positive change? What strengths do we need to reinforce and build on?

The role will include:

• Supervision of the Early Help Practice Leads
• Case supervisions
• Joint supervision
• Work through the referral allocations list from Area and ROTH teams (Risk outside the home).
• Agree with the Intensive family support early help practice leads, what targets need to be met for each family.
• Develop strong links with fieldwork teams, the Risk outside the home service, Health and Education.
• Working within the Neglect Strategy and developing plans for families.
• Apply working models, for example signs of safety, to the work undertaken.
• Provide cover for the other Team Manager in the Intensive Family support service as necessary
• Improving outcomes for children and families
• Attending relevant meetings
• Attend fortnightly compliance meetings with the team
• Attend worksite events
• Development of service

We work with a range of partner agencies in the statutory, voluntary and private sector to provide services to meet the needs of our children and young people. This includes looking at Health, Education, Training, employment and placement needs.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Benefits

• Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement.
• We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
• We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyoneand where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.