Team Manager - Early Help

Barnardo's; Ilford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading children's charity is looking for an Early Help Team Leader to oversee services for families in Birmingham. The role involves managing a multidisciplinary team and ensuring high-quality support. Candidates should have strong leadership skills and a passion for community service. The position requires on-site work with periodic travel across the area. A hybrid working arrangement is available, along with competitive benefits including annual leave and a pension scheme.

Benefits

Hybrid working arrangement

26 days annual leave, increasing to 30

Group Personal Pension

Employee assistance program

Health cash plan option

Qualifications

• Relevant professional experience in leading early help services.
• Strong leadership ability with excellent communication skills.
• Passion for making a difference in the community.

Responsibilities

• Lead early help services for families and coordinate support.
• Supervise staff and manage casework and quality assurance.
• Build partnerships across various sectors to promote services.

Skills

Leadership skills

Ability to manage multidisciplinary teams

Understanding of family challenges

Job description

Overview

Early Help Team Leader - Yardley & Hodge Hill

We are looking for a dynamic and experienced professional to lead Early Help services for children, young people (0-25), and families across Yardley and Hodge Hill, including the BCH A&E Project. You will oversee day-to-day operations, manage a multidisciplinary team, and ensure high-quality support is delivered through family hubs, community partnerships, and hospital-based outreach.

Key responsibilities

• Coordinating family support and connecting families to local resources
• Leading service delivery and performance monitoring
• Supervising staff and supporting their development
• Managing referrals, casework, and quality assurance
• Building strong partnerships across statutory and voluntary sectors
• Promoting Early Help services and contributing to strategic development

Requirements / what we’re looking for

We are seeking someone with relevant professional experience, strong leadership skills, and a comprehensive understanding of the challenges facing families. If you are passionate about making a difference and thrive in a collaborative environment, we’d love to hear from you.

Contract details

This is an opportunity for a period of approximately 6 months until 31.03.2026. A secondment arrangement can be considered for existing Barnardo’s employees.

The role is for 37 hours per week with locality/centre-based working and frequent travel within the Birmingham area.

Please see attached JD/Person Specification and addendum for further details.

Information about the role and service:

• This locality-based role requires regular on-site working in Birmingham, with travel within the Birmingham area.
• You will be leading dedicated teams who deliver well-established, high-quality services to children and families in the community.

Please see the attached additional information sheet for further details relevant to the role.

Due to high application volumes, this advert may close before the displayed closing date. We recommend applying as soon as possible.

Pay, benefits and equality

We are committed to a fair, attractive and progressive pay and rewards framework, aligned with Barnardo’s values and a focus on progression. The full pay band and salary range are advertised; starting salaries are typically at the minimum to mid-point of the pay band. Details will be provided upon application.

Benefits

• Hybrid working arrangement based on trust, flexibility and empowerment
• Annual leave: 26 days per year, increasing with service to 30 days; pro rata for part-time staff
• Ability to buy up to 5 additional days via HolidayPlus
• Family-friendly leave options, including maternity, paternity and adoption pay
• Service-related sick pay from day 1
• Group Personal Pension with matched contributions; salary sacrifice option
• Death in service cover of 4x annual earnings
• Cycle2work scheme
• Interest-free season ticket loans
• Discounts and cashback via Benefit Portal
• 20% discount at Barnardo’s stores
• Health cash plan option for dental, glasses, therapy, etc.
• 24/7 employee assistance program
• Access to Barnardo’s Learning and Development offer
• *T&C's apply based on contract

About Barnardo’s

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to reflect the communities we work with, and to embed equality, diversity and inclusion in everything we do. We are a Disability Confident Leader and are progressing our anti-racism commitments with networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.