Team Manager - Durham Extra

Tesco UK; Carrville; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Job summary

Tesco UK is hiring for a leadership role in our stores. You will lead and develop a high-performing team, recruit and train staff, and coach colleagues to ensure excellent product range, service, and store presentation.

You’ll drive sales, implement store change plans, and focus on safety and compliant operations to deliver a great customer experience. We value resilience, clear communication, and a welcoming, customer-first approach, with opportunities to grow within a diverse, inclusive team.

Qualifications

• Proven experience leading and developing high-performing teams.
• Strong communication and customer-service focus.
• Ability to plan and manage store operations.

Responsibilities

• Lead and develop a high-performing store team.
• Recruit, train and develop colleagues to deliver great service.
• Coach the team to be knowledgeable about products and deliver great range and quality.
• Lead trade activity to grow sales and maximise profit.
• Deliver the Store Change Plan with effective resource use.
• Identify and resolve root-cause issues with long-term solutions.
• Prioritise colleague safety and ensure legal trading via safety tools.
• Stay curious and find ways to serve customers and communities.

Skills

Team leadership

People management

Coaching

Communication

Customer focus

Job description

Availability Window

• Mon: 07:00:00 – 18:00:00
• Tue: 12:00:00 – 22:00:00
• Wed: 07:00:00 – 18:00:00
• Fri: 07:00:00 – 18:00:00
• Sat: 07:00:00 – 18:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

• Competitive salary with an excellent benefits package.

• Team Manager shift patterns vary day to day but are planned in advance to support work–life balance.
• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high‑performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
• Proven experience leading and developing high‑performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.