Team Manager Continuing Health Care (CHC)

Betsi Cadwaladr University Health Board; Colwyn Bay; On-site; GBP 40,000 - 55,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking a Team Manager for Continuing Health Care to oversee the implementation of NHS funding in various care settings. The role requires strong leadership, negotiation skills, and a commitment to providing high-quality care. Candidates should hold a professional registration and have significant post-registration experience, with a focus on collaboration with various stakeholders to ensure effective patient transitions.

Qualifications

• Professional Registration (RMN) with the Nursing & Midwifery Council.
• Degree or equivalent experience in health.
• Evidence of ongoing professional development.

Responsibilities

• Implement and monitor Continuing NHS Health Care funding.
• Coordinate CHC applications and participate in MDT meetings.
• Manage local resolution processes for eligibility disputes.

Skills

Leadership

Negotiation

Clinical decision-making

Problem-solving

Education

Professional Registration (RMN)

Degree or equivalent experience in health

Job description

Team Manager Continuing Health Care (CHC)

1 day ago Be among the first 25 applicants

• The post holder is responsible for the implementation and monitoring of Continuing NHS Health Care funding (CHC) in Care /Residential Homes and domiciliary settings in accordance with the national Framework for CHC and NHS Funded Registered Nursing Care (FNC).
• The role involves extensive joint working with Conwy/Denbighshire Local Authorities to ensure patients funded by BCUHB receive a high-quality and safe service.
• The post holder will coordinate and scrutinise CHC applications, attend and participate in Multi Disciplinary Team (MDT) meetings within the Central Division as required.
• Manage the local resolution process for the OPMH Team, liaising with families to discuss panel outcomes when individuals challenge eligibility decisions.
• Handle the local resolution process within the CHC Team for Inter Agency Disputes, liaising with the relevant Team Manager from the Local Authority regarding eligibility disputes.
• Collaborate with statutory agencies on safeguarding issues and attend POVA/Strategy meetings.
• Work collaboratively with Community Psychiatric Teams and Discharge Liaison Teams to ensure safe and timely patient discharges/transfers.

The ability to speak Welsh is desirable; Welsh and/or English speakers are equally encouraged to apply.

Main duties of the job

• Work across professional and organisational boundaries, especially with Independent Care Homes, Social Services, other Health Boards, and Primary Care Trusts during patient transitions.
• Develop and maintain strong relationships within the statutory, voluntary, and independent sectors, including healthcare professionals, GPs, and Local Authorities across BCUHB.
• Promote excellent customer care throughout the CHC process, resolving concerns where possible, and managing complex, sensitive, and contentious information with professionalism.
• Negotiate with clients, families, and the public, providing complex information in emotionally charged situations, especially regarding CHC applications/reviews with financial implications.
• Maintain accurate case records and ensure clear, sensitive communication of panel decisions to clients and families within the required timescales, following the National Framework for Implementation in Wales.

Working for our organisation

If you enjoy challenges, helping others, or seeking a fresh start, Betsi Cadwaladr University Health Board (BCUHB) in North Wales offers a supportive environment. We are committed to equality, diversity, and are a 'Disability Confident Employer'.

Please check your email regularly for correspondence. Applications can be submitted in Welsh; they will be treated equally.

Detailed Job Description and Person Specification

Full job description and person specification are attached or available via the 'Apply now' link in Trac.

Person Specification

Qualifications

• Professional Registration (RMN) with the Nursing & Midwifery Council.
• Degree or equivalent experience in health.
• Evidence of ongoing professional development.

Desirable qualifications

• Teaching Qualification

Experience

• Significant post-registration experience.
• Experience leading service improvements.
• Specialist knowledge in relevant field.

Desirable experience

• Experience working with partner organisations.

Skills

• Leadership and negotiation skills.
• Clinical decision-making and problem-solving skills.
• Commitment to self and team development.

Desirable skills

• IT Skills.
• Willingness to achieve proficiency in Welsh language.

Knowledge

• Experience working with staff, service users, and families across agencies.
• Proven success in team leadership and development.

Personal Qualities

• Ability to travel between sites promptly.