Team Manager - Children'S Services

Civic Recruitment Limited; Walsall; On-site; GBP 45,000 - 60,000; Full time

Job summary

Civic Recruitment Limited is seeking an experienced Team Manager for Children’s Social Care in the Birmingham area. You will lead a team of Social Workers and Advanced Practitioners, ensuring safeguarding responsibilities and statutory duties are delivered to a high standard.

You will supervise casework, promote reflective practice, and drive continuous improvement while supporting complex safeguarding and child protection work. Excellent leadership and collaboration with partners are essential.

Qualifications

• Qualified Social Worker with Social Work England registration.
• Significant post-qualification experience in Children’s Social Care.
• Experience managing or supervising social work teams.
• Leadership and decision-making skills with a drive for service improvement.

Responsibilities

• Provide day-to-day leadership and management of a Children's Social Care team.
• Ensure statutory responsibilities are fulfilled and safeguarding duties are met.
• Oversee complex child protection, safeguarding and neglect casework.
• Offer supervision, coaching and performance management to staff.
• Promote child-centred practice delivering positive outcomes for children and families.
• Monitor workloads, performance targets and service standards.
• Ensure assessments and planned visits are completed on time.
• Quality assure casework, reports and plans for consistency.
• Lead on risk management and escalation processes when required.
• Develop professional learning and reflective practice across the team.
• Build partnerships with education, health, police and voluntary sector.

Skills

Leadership

Team management

Supervision

Coaching

Performance management

Strategic thinking

Education

Social Work degree

Management qualification

Tools

Case management systems

Job description

To provide effective leadership, supervision and management within Children's Social Care, ensuring children, young people and families receive high-quality, timely and outcome-focused services.

The Team Manager will lead, support and develop a team of Social Workers, Advanced Practitioners and other professionals, ensuring safeguarding responsibilities are met and statutory duties are delivered to a high standard. The postholder will oversee complex child protection, safeguarding and neglect cases, promote reflective practice and support continuous service improvement.

The role will work closely with Advanced Practitioners who hold a reduced caseload while providing coaching, mentoring, case oversight and direct practice support to less experienced practitioners.

Key Responsibilities

• Provide day-to-day leadership and management of a Children's Social Care team.
  
• Ensure statutory responsibilities are fulfilled in accordance with legislation, policies and procedures.
  
• Manage and oversee child protection, safeguarding, child in need and neglect casework.
  
• Provide effective supervision, support and performance management to Social Workers and Advanced Practitioners.
  
• Promote high-quality, child-centred practice that delivers positive outcomes for children and families.
  
• Monitor caseloads, workloads, performance targets and service delivery standards.
  
• Ensure assessments, child protection plans, care plans and statutory visits are completed within required timescales.
  
• Quality assure casework, reports, assessments and plans to ensure consistency and compliance.
  
• Support the management of complex safeguarding, neglect and child protection cases.
  
• Facilitate reflective practice and create opportunities for professional learning and development.
  
• Lead on risk management, decision-making and escalation processes where required.
  
• Support Advanced Practitioners in delivering mentoring, coaching and practical support to less experienced staff.
  
• Chair meetings, strategy discussions and case planning meetings where appropriate.
  
• Build effective relationships with partner agencies including education, health, police and voluntary sector organisations.
  
• Manage complaints, safeguarding concerns and service issues appropriately.
  
• Contribute to service development, transformation programmes and continuous improvement initiatives.
  
• Support recruitment, induction and retention activities.
  
• Ensure accurate recording and effective use of case management systems.
  
• Promote a culture of accountability, learning and high performance.
  

Requirements

• Qualified Social Worker with Social Work England registration.
  
• Significant post-qualification experience within Children's Social Care.
  
• Experience managing or supervising social work teams.
  
• Strong knowledge of:
  • Child Protection
    
  • Safeguarding
    
  • Children in Need
    
  • Neglect
    
  • Public Law Outline (PLO)
    
  • Children Looked After
    
  • Relevant childcare legislation and statutory guidance
    
• Experience overseeing complex and high-risk safeguarding cases.
  
• Experience providing supervision, mentoring and professional support to practitioners.
  
• Strong leadership and decision-making skills.
  
• Excellent assessment, analytical and risk management skills.
  
• Ability to build effective partnerships with internal and external stakeholders.
  
• Experience delivering service improvements and maintaining high performance standards.
  
• Excellent communication, report-writing and organisational skills.
  
• Management qualification or leadership training.
  
• Experience within Child Protection or Safeguarding Teams.
  
• Experience supporting workforce development and practice improvement.
  
• Knowledge of restorative and strengths-based practice models.
  
• Experience managing organisational change and transformation programmes.
  

Additional Information

• Location: Walsall - Silver Court, Brownhills
  
• Payment Frequency: Bi-Weekly Payments