Team Manager Advice Line

Integrated Care System; Truro; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local health authority seeks an experienced Team Manager to lead the Public Health Nursing Service at the 0-19 Health Advice Line for a 12-month fixed-term contract. Responsibilities include managing the team, ensuring high-quality health advice delivery, and collaborating across departments. The ideal candidate has substantial experience in public health, project management, and must be registered with the NMC. This role offers flexible working and various benefits.

Benefits

Defined benefit pension scheme

Generous annual leave

Health and wellbeing program

Discounts on goods and services

Qualifications

• Experience in delivering care through digital approaches to improve access.
• Knowledge of commissioned services and safeguarding.
• Leadership of multidisciplinary teams is essential.

Responsibilities

• Lead the daily operations and ongoing development of the team.
• Ensure delivery of high-quality health advice and support.
• Oversee healthcare practitioners and collaborate with external partners.

Skills

Community Specialist Practitioner in Public Health (BSc Hons)

Substantial SCPHN experience

Professional development

Project management

Workforce planning

Service development

Advanced IT skills

Ability to manage change

Work under pressure

Education

Registered with the NMC

Job description

We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.

The successful candidate will be responsible for the day-to-day management, development, and support of the team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.

Main duties of the job

As Team Manager, this role will be part of the leadership team, overseeing healthcare practitioners including Health Visitors, School Nurses, and Community Nurses. The role involves providing advice, guidance, troubleshooting, and collaborating with colleagues across the wider Together for Families directorate and external partners. Experience in delivering care through digital approaches to improve access is essential. The 0-19 Health Advice Line is a key part of the ongoing digital development of the Public Health Nursing service across Cornwall.

About us

Cornwall Council aims to be an employer of choice, a high-performing organization, and a learning community. We offer a range of flexible working options and benefits, including a defined benefit pension scheme, generous annual leave, a health and wellbeing program, and discounts on goods and services.

Job responsibilities

The Service and Team:

We are looking for a motivated Team Manager to lead our team at the 0-19 Health Advice Line for a 12-month fixed-term contract, employed on Agenda for Change terms, with NHS pension rights.

The Role:

This is a 0.8 FTE (4 days) position, fixed-term for 12 months. The role involves leading multidisciplinary teams, collaborating across departments, and supporting digital care delivery. An enhanced criminal record check is required. Cornwall Council is committed to safeguarding and equal opportunities.

What you'll need to succeed:

The ideal candidate will be a Community Specialist Practitioner in Public Health (BSc Hons) or equivalent, registered with the NMC, with substantial SCPHN experience, professional development, project management, workforce planning, and service development skills. Knowledge of commissioned services, safeguarding, family-centered public health, and leadership of multidisciplinary teams is essential. Advanced IT skills and the ability to manage change and work under pressure are also required.

Details of the full role profile are attached below.

Person Specification

Qualifications

• Refer to role profile

Experience

• Refer to role profile

Disclosure and Barring Service Check

This post is subject to a DBS check under the Rehabilitation of Offenders Act (Exceptions) Order 1975.