Team Manager Advice Line

NHS; Truro; On-site; GBP 47,000 - 55,000; Part time

Job summary

A public health organization in Truro is seeking an experienced Team Manager for the 0-19 Health Advice Line. You will lead daily operations, ensuring high-quality health advice delivery to children and families. This role requires a Community Specialist Practitioner in Public Health with proven management experience. The position offers a flexible part-time contract for 12 months with a salary range of £47,810 to £54,710 pro rata.

Benefits

Competitive salary

Defined benefit pension scheme

Generous annual leave entitlement

Employee health and wellbeing programme

Discounts on goods and services

Qualifications

• Active professional registration with the NMC.
• Substantial experience as a Specialist Community Public Health Nurse.
• Current knowledge of safeguarding practices and commissioned services.

Responsibilities

• Lead daily operations of the 0-19 Health Advice Line team.
• Ensure delivery of high-quality health advice to families.
• Manage and develop healthcare practitioners.

Skills

Leadership

Project Management

Multidisciplinary Team Management

IT Proficiency

Education

BSc Hons in Public Health or equivalent

Job description

Job summary

We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.

The successful candidate will be responsible for the day-to-day management, development, and support of the 0-19 Health Advice Line team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.

Main duties of the job

As Team Manager, this role will be part of the leadership team, overseeing a group of healthcare practitioners including Health Visitors, School Nurses, and Community Nurses in providing advice, guidance, and troubleshooting, while collaborating with colleagues across the wider Together for Families directorate and external partners. The position requires experience in delivering care through digital approaches to improve access for our families. The 0-19 Health Advice Line is an integral part of the innovative and continuous digital development of the Public Health Nursing service offer to children, young people and families across Cornwall.

About us

Cornwall Councils ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

a competitive salary.

a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions

a generous annual leave entitlement with the potential to purchase additional leave.

A national award-winning employee health and wellbeing programme

Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Details Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

F0021-700003212

Job locations

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY

Job description Job responsibilities

The Service and Team:

We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.

You will be employed by Cornwall Council on Agenda for Change terms and conditions which will acknowledge your NHS continuous service and allow you to continue an NHS pension.

The successful candidate will be responsible for the day-to-day management, development, and support of the 0-19 Health Advice Line team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.

The Role:

We have a 0.8 FTE (4 days) post, fixed-term for 12 months.

As Team Manager, this role will be part of the leadership team, overseeing a group of healthcare practitioners including Health Visitors, School Nurses, and Community Nurses in providing advice, guidance, and troubleshooting, while collaborating with colleagues across the wider Together for Families directorate and external partners. The position requires experience in delivering care through digital approaches to improve access for our families. The 0-19 Health Advice Line is an integral part of the innovative and continuous digital development of the Public Health Nursing service offer to children, young people and families across Cornwall.

The role is subject to an enhanced criminal record disclosure check.

Cornwall Council is committed to safeguarding and is an equal opportunities employer.

What youll need to succeed:

You will need to be a Community Specialist Practitioner in Public Health (BSc Hons) or equivalent in School Nursing, with active professional registration with the NMC. Candidates should have substantial experience as a Specialist Community Public Health Nurse (SCPHN), supported by ongoing professional development, along with a proven background in project management, workforce planning, and/or service development. Comprehensive and current knowledge of commissioned services, safeguarding practices, and family-centred public health approaches is essential, as is experience in leading and managing multidisciplinary teams. Advanced IT proficiency, including expertise in clinical record keeping systems, is also expected. The ability to lead and contribute effectively to service and organisational change initiatives, combined with a strong capacity to perform under pressure, manage multiple priorities, and consistently meet deadlines, is crucial.

Please read the role profile for the full details of this role attached below in this advert

Job description Job responsibilities

The Service and Team:

We are seeking an experienced and motivated Team Manager to join the Public Health Nursing Service to lead the daily operations and ongoing development of our dedicated team at the 0-19 Health Advice Line for a 12-month fixed-term contract.

You will be employed by Cornwall Council on Agenda for Change terms and conditions which will acknowledge your NHS continuous service and allow you to continue an NHS pension.

The successful candidate will be responsible for the day-to-day management, development, and support of the 0-19 Health Advice Line team, ensuring the delivery of high-quality health advice and support to children, young people, and their families.

The Role:

We have a 0.8 FTE (4 days) post, fixed-term for 12 months.

As Team Manager, this role will be part of the leadership team, overseeing a group of healthcare practitioners including Health Visitors, School Nurses, and Community Nurses in providing advice, guidance, and troubleshooting, while collaborating with colleagues across the wider Together for Families directorate and external partners. The position requires experience in delivering care through digital approaches to improve access for our families. The 0-19 Health Advice Line is an integral part of the innovative and continuous digital development of the Public Health Nursing service offer to children, young people and families across Cornwall.

The role is subject to an enhanced criminal record disclosure check.

Cornwall Council is committed to safeguarding and is an equal opportunities employer.

What youll need to succeed:

You will need to be a Community Specialist Practitioner in Public Health (BSc Hons) or equivalent in School Nursing, with active professional registration with the NMC. Candidates should have substantial experience as a Specialist Community Public Health Nurse (SCPHN), supported by ongoing professional development, along with a proven background in project management, workforce planning, and/or service development. Comprehensive and current knowledge of commissioned services, safeguarding practices, and family-centred public health approaches is essential, as is experience in leading and managing multidisciplinary teams. Advanced IT proficiency, including expertise in clinical record keeping systems, is also expected. The ability to lead and contribute effectively to service and organisational change initiatives, combined with a strong capacity to perform under pressure, manage multiple priorities, and consistently meet deadlines, is crucial.

Please read the role profile for the full details of this role attached below in this advert

Person Specification Qualifications Essential

• Please refer to role profile

Desirable

• Please refer to role profile

Experience Essential

• Please refer to role profile

Desirable

• Please refer to role profile

Person Specification Qualifications Essential

• Please refer to role profile

Desirable

• Please refer to role profile

Experience Essential

• Please refer to role profile

Desirable

• Please refer to role profile

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Cornwall Council

Address

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY

Employer's website

https://www.cornwall.gov.uk/ (Opens in a new tab)

Employer details Employer name

Cornwall Council

Address

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY

Employer's website

https://www.cornwall.gov.uk/ (Opens in a new tab)