Team Manager

Integrated Care System; Sunderland; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading healthcare provider seeks a Team Manager for its CNTW Access Hub in Sunderland. The role encompasses providing operational oversight, managing a multidisciplinary team, and ensuring quality care for clients in community settings. Ideal candidates will possess strong leadership skills and a commitment to mental health services, with relevant qualifications in nursing or equivalent fields.

Benefits

Dynamic working environment

Career development opportunities

Qualifications

• Experience working in community/crisis-based mental health services.
• Experience managing staff resources and collaborative working.
• Experience in HR issues and budget management.

Responsibilities

• Provide operational oversight of the CNTW Access Hub service.
• Manage the team including recruitment, appraisals, and performance.
• Lead and coordinate team communication and service planning.

Skills

Leadership

Communication

Performance Management

Organisational Skills

Change Management

Education

First Level Registered Nurse RNMH, RMN, RNLD or equivalent

Job description

Go back Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Team Manager

The closing date is 15 July 2025

The Sunderland and South Tyneside Access CBU is delighted to be recruiting to join the CNTW Access Hub as the team's Team Manager.

We are looking for a passionate and enthusiastic candidate who is motivated to join our leadership team and provide the operational oversight of this trust wide service.

The successful candidate will not only work alongside the clinical leads within the CNTW Access Hub but will need to have a strong interface with all locality Crisis Teams due to Access Hub's role in triaging all crisis referral's for CNTW from June 2025.

The main aim for the successful post holder is to hold the responsibility to support/lead on ensuring the service provides safe, effective, efficient care to service users and their carers who live within the community.

Provide day to day management of the team including recruitment, selection and induction of staff, conducting appraisals, developing individuals, managing performance and absence, ensuring statutory and mandatory training is completed, and dealing with grievance and disciplinary cases.

Motivate, engage and develop the team within a multi-disciplinary team environment.

Understand and convey wider NHS developments and initiatives to team members to support their engagement with their work and the organisations.

Main duties of the job

Key aspects of the role include monitoring the performance and quality of the service the team delivers. They also provide clinical leadership and effective day to day management of the team, commitment to promoting recovery and maximising independence and fulfil wider management responsibilities as required by the organisation.

Lead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes (which may be contentious), and acting as a conduit of information between the wider Trust, senior management, external agencies and the team.

Support the team in planning and adjusting the service in response to new initiatives/ ways of working.

Manage the process of Nurse Secondments in liaison with practice Placement Facilitators and Universities.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Job responsibilities

Please find attached job description for full details.

Advertising date : 1st July 2025

Closing date : 15th July 2025

We welcome your application.

Person Specification

Education and Qualification

• First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.

Knowledge and Experience

• Experience of coordinating and managing staff resources
• Experience of working within a MDT and collaborative working across MDT/agencies/disciplines
• Experience of providing community/crisis based mental health services
• Experience of leading teams/taking on a leadership role in project management
• Commitment to Partnership working both MDT and multi- agency
• Coordinating/support staff in the day to day provision of clinical services
• Awareness of equal opportunities/legislation and policies
• Proven abilty to mange a work/case load in a flexible manner
• Experiencev of providing clinical/managerial supervision
• Experience of HR issues/budget management. Undertaking joint development reviews

Skills and Competencies

• Demonstrate leadership skills/delegation.
• Excellent communication skills/interpersonal skills including negotiation/conflict management
• Experience of Performance management
• Effective organisational skills
• Experience of conducting/evaluating clinical audits
• Evidence of maintaining accurate record keeping
• Demonstrate change management skills
• knowledge of Rio data systems/IT skills

role/team specfic requirements

• flexible/approachable/confident/assertive/motivated
• Open to change/robust/trustworthy/demonstrates respect/dignity/integrity/diversity/professional

Personal Characteristics

• Open/non-judgmental approach to clinical/managerial/leadership role
• Friendly/outgoing/approachable/confident
• Flexible/adaptive
• ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust