Team Manager

Integrated Care System; London; On-site; GBP 54,000 - 61,000; Full time

Job summary

An exciting opportunity for a Team Manager to lead the Sutton and Merton Complex Needs Service at South West London and St George's Mental Health NHS Trust. This role offers a chance to deliver high-quality psychological care while fostering an inclusive team culture and driving meaningful service improvements.

Benefits

Flexible working opportunities

Career development benefits

Qualifications

• Educated to degree level in health or social care discipline.
• Registered with NMC, HCPC, or relevant body.
• Evidence of continuing professional development.

Responsibilities

• Oversee clinical and operational management of multidisciplinary team.
• Deliver high-quality evidence-based psychological care.
• Manage performance and ensure adherence to governance standards.

Skills

Leadership

Communication

Problem Solving

Emotional Intelligence

Education

Degree in health or social care

Professional management qualification

Job description

Go back South West London and St Georges Mental Health NHS Trust

Team Manager

The closing date is 14 July 2025

This is an exciting opportunity to join a passionate and committed team that is making a real difference in the lives of individuals with complex emotional needs who meet criteria for a diagnosis of Emotionally Unstable Personality Disorder (EUPD). As a Team Manager for the Sutton and Merton Complex Needs Service (CNS), you'll have the chance to lead a dedicated multidisciplinary team of highly skilled therapists, ensuring high-quality comprehensive psychological care and recovery-focused interventions are delivered safely and effectively to our service users and their carers. This role offers a dynamic environment where your leadership skills will shape service delivery, foster professional growth, and drive meaningful improvements in patient care.

You will work within a supportive, nurturing and collaborative culture that values innovation, continuous learning, and staff well-being. With opportunities to develop leadership skills, influence service improvements, and contribute to an inclusive and patient-centred approach, this is a service where you can build a fulfilling career while positively impacting the community. If you thrive in a role that balances strategic management with hands-on clinical involvement, this is the perfect position to lead, inspire, and drive meaningful and lasting change.

Main duties of the job

As Team Manager for the Sutton and Merton CNS, you will provide leadership, ensuring high-quality psychological care for individuals with EUPD. You will oversee daily operations, manage a team of multidisciplinary therapists and work closely with the Clinical Lead and Consultant Psychiatrists to deliver evidence-based therapies like DBT and MBT.

Key responsibilities include performance management, supervision, and workforce planning, ensuring service targets are met while fostering a supportive, inclusive team culture. You will drive service improvements, manage resources effectively, and ensure adherence to clinical governance, safeguarding, and Trust policies.

This role requires strong leadership, effective communication, and excellent problem-solving skills. You will need the ability to inspire and develop a multidisciplinary team, ensuring seamless collaboration with stakeholders, service users, and carers. A strategic mindset is essential to enhance service delivery, while emotional intelligence and resilience will help navigate complex situations with compassion. If you excel in managing services, driving innovation, and delivering person-centred care, this role offers the opportunity to make a lasting impact.

We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

Springfield University Hospital, Tooting

Job responsibilities

As Team Manager for the Sutton and Merton CNS, you will oversee the clinical and operational management of a multidisciplinary team of therapists providing psychological treatments in the community for individuals who meet criteria for a diagnosis of EUPD who are also presenting with significant risks to themselves. You will ensure the delivery of high-quality, evidence-based care, including DBT and MBT, in alignment with Trust policies and performance standards.

Your responsibilities include leading and supervising staff (excluding doctors), managing caseload allocation, and ensuring effective team communication. You will champion the Trusts Recovery and Social Inclusion strategy, working to create a responsive, patient-centred service. Governance and risk management are key aspects of the role, requiring you to oversee safeguarding, serious incidents, and compliance with professional standards.

You will collaborate with internal and external stakeholders, including local authorities, to develop and improve service pathways. Financial and resource management will be essential, ensuring cost efficiency and adherence to budgets. Additionally, you will drive service improvements, monitor performance data, and implement strategies to enhance patient outcomes. Your leadership will help shape a positive, inclusive working environment, ensuring staff development and adherence to best practices.

Person Specification

Training & Qualifications

• Educated to degree level in a health or social care discipline.
• Evidence of continuing professional and personal development
• Registered professional with NMC, HCPC or relevant professional body
• Professional management qualification at diploma level or above

Experience

• Demonstrable experience of working in a health or social care management role
• Experience of working with people who experience serious ongoing mental health problems including personality disorders
• Experience of managing and supervising staff
• Experience of managing and monitoring budgets
• Experience of contributing to policy and procedure development and implementation
• Project or change management experience

Knowledge and Skills

• Specialist knowledge of effective models of mental health and social care provision
• Excellent verbal and written communication skills
• Knowledge of Safeguarding issues and child protection requirements/legislation and how these apply to the role
• Knowledge of legislation related to nursing, social workers and other professions
• Skills in assessment, care planning and case management
• Ability to deal with complex issues arising from managing a diverse multidisciplinary service
• Knowledge or experience of working in MBT or DBT
• Audit and Research skills
• Knowledge of counselling skills, group skills, cognitive skills, and behavioural skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South West London and St Georges Mental Health NHS Trust

£54,320 to £60,981 a yearper annum inclusive of inner London HCAS