Team Manager

Ability Housing Association; London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A community-focused housing organization in London is seeking an experienced Team Manager to lead a team providing support for individuals with mental health challenges. The role involves overseeing personalized support packages and mentoring staff to ensure high-quality care. Ideal candidates will have operational management experience in health and social care and a commitment to empowering customers to live independently.

Benefits

Training, learning, and development opportunities

Medical cash-back scheme

22 days annual leave plus bank holidays

Contributory pension

Sick pay

Qualifications

• 2+ years of operational management experience in health and social care.
• Experience leading motivated teams in supported housing settings.

Responsibilities

• Oversee personalized support packages and risk assessments.
• Work with stakeholders, allocate support workers, and mentor staff.

Skills

Passion for supporting individuals with mental ill-health

Customer involvement strategies

People management skills

Organizational skills

Ability to meet deadlines and objectives

Education

Level 5 Diploma in Leadership in Health & Social Care

Job description

We have an exciting new opportunity for an experienced Team Manager to join Ability Housing Association based at Sessile Court, Hayes.

About Ability Housing Association

We are Ability. We provide housing, care, and support services for people who want to live more independently. We focus on what each person can do on their ability rather than what they can't do. We work together with our customers to help them overcome barriers to achieving their own personal independent living goals.

About the role

At Sessile Court, we provide supported accommodation for adults with enduring mental health needs. Support is tailored to individual needs, preferences, and aspirations. You will be responsible for ensuring each customer has a personalised support package, with risk assessments reflecting a positive approach to risk-taking. You will ensure customers have choice and control over their support and are empowered to live as independently as possible, with a long-term goal of gradually reducing support safely and in a planned manner.

You will report to the Area Manager and be part of a team of experienced Team Leaders who provide peer support. Your daily responsibilities include working with stakeholders, allocating and matching support workers to customers, mentoring staff, and developing support plans and risk assessments.

This is a full-time position, working 35 hours a week, typically 9-5, with on-call duties approximately once every two months.

About you

• You are passionate about working with individuals experiencing mental ill-health and understand the stigma they face.
• You have an understanding of approaches that promote high customer involvement.
• You focus on customers' strengths and have experience supporting individuals with mental health challenges to live independently.
• You are efficient, motivated, organized, and able to meet deadlines and objectives.
• You are a skilled people manager with experience leading motivated teams in supported housing or similar settings.

Experience and Qualifications

• At least 2 years of relevant operational management experience in health and social care.
• Holding or working towards a Level 5 Diploma in Leadership in Health & Social Care or an equivalent qualification.

Benefits

• Support and leadership
• Training, learning, and development opportunities
• Medical cash-back scheme
• 22 days annual leave plus bank holidays
• Contributory pension
• 0.45p per mile
• Sick pay

This role requires employment references and enhanced clearance by the Disclosure & Barring Service.