TEAM MANAGER

Primark; Leicester; On-site; GBP 30,000 - 37,000; Full time

Job summary

Primark in Leicester is seeking a Store Team Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience.

You will manage a team, plan sections, coach staff, and collaborate with management to improve commercial performance while maintaining a welcoming, inclusive store environment.

Qualifications

• Leadership experience with coaching skills and ability to influence the team.
• Focus on customer-first approach and sales performance.
• Strong organizational skills and problem-solving.

Responsibilities

• Collaborate with the management team to support daily store operations.
• Oversee the allocated department, including stock management, merchandising, and visual presentation.
• Supervise tills and fitting rooms when required.
• Organize and mentor Retail Assistants, assigning daily tasks.
• Motivate and coach the team to deliver an exceptional store environment and customer experience while maximizing sales.
• Invest in personal development through digital learning and career pathways.

Skills

Leadership

Coaching

Commercial awareness

People development

Organizational skills

Job description

Location: Primark - Leicester
Salary: £33,189 (with 31 days annual leave & pension)
Contract: Full-Time Permanent, 5 days out of 7

BECAUSE PEOPLE LISTEN WHEN YOU TALK

A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark.

Our colleagues are the heart of everything we do – we’re caring, dynamic and we succeed together. The Team Manager role is at the forefront of this. There’s real accountability and ownership, we give our managers freedom within a framework, which means you can shape your team’s development and encourage a fast, efficient, enjoyable customer experience.

What You’ll Do

• Collaborate with the rest of the management team to support the daily running of the store.
• Responsible for an allocated section or department of your store – including commercial planning, stock management, planograms, creating visual impact and of course sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.

What You’ll Bring

• Leadership experience and coaching skills – ability to influence your team to communicate, engage and challenge whilst keeping the customer at the forefront of your actions.
• Driver of performance through commercial awareness and talent development.
• Focus on building strong relationships to enhance employee culture and well-being.
• Excellent organisational skills and the ability to problem-solve.

Excited? Good. Because it’s energising to put your skills to work in a growing global business committed to helping people express themselves – and feel a sense of belonging.

Our fashion isn’t one‑size‑fits‑all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.