TEAM MANAGER

Primark; Greater London; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

31 days annual leave

Pension

Job summary

Primark Westfield London is seeking a Team Manager to lead a store section, manage stock, visuals, and drive sales while delivering outstanding customer service. You will collaborate with the management team to run daily operations, coach staff, and organise the Retail Assistants.

You’ll be empowered to grow within a global retail business, with access to digital learning and career pathways. This fixed-term contract runs until 20 June 2027, with 5 days across 7 and a starting salary of £33,189

Qualifications

• Leadership experience and coaching skills.
• Driver of performance through commercial awareness.
• Focus on building relationships to enhance culture.
• Excellent organisational skills and problem-solving ability.

Responsibilities

• Collaborate with the management team to support the daily running of the store.
• Responsible for an allocated section or department - including planning, stock management, planograms, visual merchandising and sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to deliver an exceptional store environment and customer experience while optimising sales.
• Drive your own development through digital learning, apprenticeships and career pathways.

Skills

Leadership

Coaching

Performance driven

Organisational skills

Job description

Location: Primark Westfield London
Salary: £33,189 (with 31 days annual leave & pension)
Contract: Full-Time Fixed Term Contract, 5 days out of 7

Contract Duration:11/10/2026-20/06/2027

BECAUSE PEOPLE LISTEN WHEN YOU TALK

A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark.

Our colleagues are the heart of everything we do - we're caring, dynamic and we succeed together. The Team Manager role is at the forefront of this. There's real accountability and ownership, we give our managers freedom within a framework, which means you can shape your team's development and encourage a fast, efficient, enjoyable customer experience.

What you’ll do

At Primark we do retail our way…so here is a taste of what you can expect in the role.

• Collaborate with the rest of the management team to support the daily running of the store.
• Responsible for an allocated section or department of your store - including commercial planning, stock management, planograms, creating visual impact and of course sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.

What you’ll bring

Inspiring the team to deliver an amazing customer journey requires a bold team player to take the reins. Here's what we need from you:

• Leadership experience and coaching skills - ability to influence your team to communicate, engage and challenge whilst keeping the customer at the forefront of your actions.
• Driver of performance through commercial awareness and talent development.
• Focus on building strong relationships to enhance employee culture and well‑being.
• Excellent organisational skills and the ability to problem‑solve.

Excited? Good. Because it's energising to put your skills to work in a growing global business committed to helping people express themselves - and feel a sense of belonging.

Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].

REQ ID: JR-15065