Team Manager
Derbyshire (Hybrid Working Available)
£40,000 - £50,000 per annum
Permanent | Full-time
Our client is a well-established and growing law firm specialising in Private Client services, including Wills, Probate and Estate Planning. They are seeking an experienced Probate Team Manager to lead a high-performing team of legal professionals, ensuring exceptional client service, technical excellence and strong commercial performance.
This is an excellent opportunity for a qualified legal professional who enjoys mentoring others while remaining hands-on with technical probate work.
The Role
As Probate Team Manager, you'll oversee the performance, development and technical supervision of a team of Probate Legal Advisors, ensuring matters progress efficiently while maintaining the highest standards of legal compliance and client care.
Alongside leading your team, you'll retain a small personal caseload to ensure your technical knowledge remains current and continue to support the delivery of high-quality probate services.
Key Responsibilities
Leadership & Team Management
- Lead, motivate and develop a team of Probate Legal Advisors.
- Drive individual and team performance against agreed KPIs and service standards.
- Deliver regular coaching, mentoring and performance reviews.
- Identify training needs and support ongoing professional development.
- Conduct regular case reviews and quality assurance checks.
- Assist with recruitment, onboarding and development of new team members.
- Work collaboratively with other department managers to ensure operational success.
Legal & Compliance
- Provide technical supervision and guidance to your team.
- Manage a small personal caseload of probate matters.
- Ensure compliance with SRA regulations and internal policies.
- Monitor legal quality, risk management and file progression.
- Keep up to date with changes in probate legislation and best practice.
- Support continuous improvement across legal processes and procedures.
Client Service
- Ensure clients receive a professional, compassionate and efficient service throughout the probate process.
- Support the resolution of complex client queries and complaints.
- Work with internal teams to manage workloads and client expectations.
- Promote a culture focused on outstanding client care and service excellence.
Performance & Operations
- Monitor team workloads, work in progress and case progression.
- Drive productivity, billing performance and departmental KPIs.
- Produce accurate management reports and performance data.
- Identify opportunities to improve efficiency and service delivery.
- Support the firm's continued growth through effective people management and operational excellence.
About You
- Significant experience within Wills, Probate and Private Client law.
- Previous experience supervising or managing legal professionals.
- Excellent coaching, mentoring and leadership skills.
- Strong technical knowledge of probate law and compliance requirements.
- Excellent organisational and communication skills.
- A proactive, solutions-focused approach with the ability to motivate others.
- Experience managing KPIs, workloads and performance within a legal environment.
What's on Offer
- Competitive salary of £40,000-£50,000.
- Hybrid working available.
- Ongoing professional development and career progression.
- Supportive and collaborative working environment.
- Opportunity to lead and shape a growing Probate department.
- Pension scheme and generous holiday allowance.