Team Manager

Matalan; City Of London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Colleague discount 20%

25 days annual leave

Holiday buy scheme

Additional well-being leave

Thrive Recognition Scheme

Employee Assistance Programme

Life Assurance

Retail Rewards discounts

Pension Scheme

Career development

Other role-based benefits

Job summary

Matalan is seeking a Team Manager to be a key role model in our stores, driving sales and leading a high performing team. You will coach and motivate colleagues and assume responsibility for store operations in the manager's absence to deliver a great shopping experience.

You will lead the team, implement seasonal layouts, open and close the store, and use customer feedback to continually improve performance and service levels.

Qualifications

• Experience in a similar role in Fashion or Homeware Retail.
• Able to lead and coach a team; manage store operations.
• Confident communicator who can engage and motivate others.
• Strong understanding of Visual Merchandising (VM).

Responsibilities

• Drive sales targets and identify sales opportunities.
• Be a role model of outstanding customer service and company values.
• Lead implementation of seasonal layouts and visual guidelines across the store.
• Open and close the store and manage daily operations.
• Upskill team members and provide regular feedback to drive performance.
• Demonstrate leadership experience and adaptability in a fast-paced environment.

Skills

Leadership

Communication

Customer Service

VM Knowledge

Job description

As a Team Manager at Matalan you'll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You'll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you'll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience. If you're looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start! You'll be...

Responsibilities and Requirements

• Driving sales targets and will explore sales opportunities
• A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
• Leading the implementation of seasonal layouts and visual guidelines throughout the store
• Opening and closing the store
• Up-skilling team members, giving regular feedback to drive performance
  Have experience in a similar role in Fashion or Homeware Retail
• Be a confident communicator who understands how to engage and motivate others
• Be able to provide examples of leadership experience
• Have a good understanding of Visual Merchandising (VM)
• Have a proven ability to identify sales opportunities and drive new ideas
• Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and be adaptable to change
  From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business