Team Manager

Matalan; Coventry; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave

Holiday buy scheme

Wellbeing day

Thrive Recognition Scheme

Employee Assistance Programme

Life Assurance

Retail Rewards discounts

Pension scheme

Career development

Job summary

Matalan is seeking a Store Team Manager for our Coventry store. You will coach and motivate a high-performing team, model Matalan values, and drive sales while managing store operations in the store manager's absence.

You will use customer feedback to create a great shopping experience and uphold the brand’s standards. You’ll open and close the store, lead on seasonal layouts, and drive performance through coaching and feedback.

Qualifications

• Experience leading a retail team or departments.
• Strong customer service focus and the ability to motivate teams.
• Confident communicator with ability to engage and motivate others.

Responsibilities

• Drive sales targets and identify opportunities to maximise turnover.
• Lead and model exemplary customer service and adherence to Matalan values.
• Oversee seasonal layouts and visual guidelines across the store.

Skills

Leadership

Customer service

Communication

Sales focus

Visual merchandising

Job description

As a Team Manager at Matalan you'll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You'll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you'll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience. If you're looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start! You'll be...

Responsibilities and Requirements

• Driving sales targets and will explore sales opportunities
• A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
• Leading the implementation of seasonal layouts and visual guidelines throughout the store
• Opening and closing the store
• Up-skilling team members, giving regular feedback to drive performance
  Have experience in a similar role in Fashion or Homeware Retail
• Be a confident communicator who understands how to engage and motivate others
• Be able to provide examples of leadership experience
• Have a good understanding of Visual Merchandising (VM)
• Have a proven ability to identify sales opportunities and drive new ideas
• Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and be adaptable to change
  From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business