Team Manager

NHS; Carlisle; On-site; GBP 40,000 - 50,000; Full time

Job summary

A regional healthcare trust is seeking a full-time Team Manager in Carlisle. The role involves day-to-day operational management of the North Cumbria Crisis Team, requiring strong leadership skills and experience in community mental health services. Ideal candidates will have relevant nursing qualifications and a commitment to effective team management. This position offers opportunities for professional development within a supportive environment.

Qualifications

• Experience of coordinating and managing staff resources.
• Experience of working within a multi-disciplinary team using a community based approach.
• Experience of working with community based mental health services.

Responsibilities

• Provide day-to-day operational management of the team.
• Lead on the recruitment, induction and development of staff.
• Ensure statutory and mandatory training is completed.

Skills

Leadership skills

Excellent communication skills

Excellent interpersonal skills

Knowledge of RiO data systems

Negotiation and conflict management

Education

First Level Registered Nurse RNMH, RMN, RNLD or equivalent

Leadership or Management Training

Job description

Overview

Go back Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Team Manager

The closing date is 30 September 2025

This is an excellent opportunity for a full-time Team Manager position within the North Cumbria Crisis Team, working as part of an established and supportive leadership team.

This is a full-time post; however applicants wishing to work part time will be considered. Flexible working requests will be considered in line with trust policy.

The Team Manager is responsible for the day-to-day operational management of the team and accountable for providing safe, effective care and an efficient service to patients and their carers who live within the North Cumbria community.

We are seeking an individual who has operational leadership experience, and ideally experience and knowledge of supporting individuals in crisis.

Responsibilities

• Provide day-to-day operational management of the team, maintain excellent communication skills and the ability to form positive working relationships with systems partners.
• Lead on the recruitment, induction and development of staff.
• Conduct managerial supervision, appraisal and oversight of staff training and development needs.
• Manage performance and absence in line with trust policy.
• Ensure statutory and mandatory training is completed in line with contractual requirements.
• Oversight of patient and carer experience of the service and effective management of any complaints and feedback.
• Lead on all HR processes as required.
• Motivate, engage and develop the team within a multidisciplinary team environment.
• Lead and coordinate team communication, including holding regular team meetings, communicating and consulting on service changes, and acting as a conduit of information.
• Support the team following Serious Incidents with debrief, Local and After Action Review Process and Serious Incident Panels.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.

There are opportunities for further professional development within the scope of the successful candidate's experience and development needs, alongside service need.

Job responsibilities

The Team Manager is responsible and accountable for providing safe, effective care and efficient services to service users and their carers who live within the community. Key aspects of the role include monitoring the performance and quality of the service the team delivers. They also provide clinical leadership and effective day-to-day management of the team, commitment to promoting recovery and maximising independence and fulfil wider management responsibilities as required by the organisation.

Please find attached job description for full details.

We welcome your application.

Person Specification

Qualifications

• First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Nurse, Social Worker, OT, Clinical Psychologist
• Leadership or Management Training

Knowledge and Experience

• Experience of coordinating and managing staff resources.
• Experience of working within a multi-disciplinary team using a community based approach.
• Experience of working with community based mental health services.
• Experience of leading teams and taking on a leadership role in project management.
• Commitment to partnership working both multi-agency and multi-disciplinary.
• Coordinating and supporting staff in the day to day provision of clinical services.
• Awareness of human resource issues and budget management. Undertaking Joint Development Reviews.

Skills

• Demonstrate leadership skills/delegation. Excellent communication skills. Excellent interpersonal skills including negotiation and conflict management.
• Knowledge of RiO data systems and IT skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust