Team Leader - Wembley

Cineworld Cinemas Ltd; Wembley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading cinema operator in Wembley is seeking a Team Leader to provide support and leadership to team members while ensuring exceptional service for customers. The role offers a fulltime contract and the opportunity to progress within the company. Responsibilities include cash handling, food management, and team coaching.

Qualifications

• Experience in a customer-facing role.
• Strong leadership and team management skills.
• Ability to handle cash and technology effectively.

Responsibilities

• Lead and support the team to deliver excellent customer service.
• Handle cash and complete daily reconciliations.
• Train and coach team members.

Skills

Cash Handling

Food Handling

Technology Use

Cleaning

Sales Increase

Customer Complaint Resolution

Coaching

Job description

If it is a little more responsibility that you are after, the Team Leaderrole is just for you. You and your team will be out there as the face of Cineworld, striving to deliver an unrivalled cinema experience for all Cineworld customers. In addition to providing leadership and support to the Team Members you will be providing a superior standard of service to our customers and making sure everyone has a great time in a safe and clean environment.

Fulltime 39 hour contract. Desired avaliabilty 08:00-0300 Friday to Thursday.

Responsibilities include but are not limited to:

• Cash Handling (Including Reconciliation)
• Food Handling and Stock Control
• Use of Technology (e.g IT Systems,Till Operations, Telephones)
• Cleaning
• Increasing Sales
• Maintaining Standards
• Dealing Face to Face with Large Groups of People
• Addressing and Resolving Complaints
• Induction and Training of TeamMembers
• Coaching TeamMembers
• Monitoring Compliance and Maintaining Standards

A Team Leaderrole within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a Cinema Manager. If you are looking for all of the above and more, apply now!