Team Leader wanted for City Arms Oxford

Social Pub And Kitchen - Stonegate Group; Oxford; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading hospitality company is seeking an experienced Front of House Team Leader for City Arms in Oxford. The role involves motivating the team to provide exceptional guest experiences and ensuring smooth operations. Applicants should be 18 or older and have a passion for hospitality. This position offers numerous perks including discounts on food and drink, flexible working, and development programs.

Benefits

25% off food and drink via the MiXR App

Online discounts for Team Leaders

VIP entry to Pubs and Bars

Flexible working

Discounts on dental insurance

Award-winning development programs

Qualifications

• Must be 18 or over to sell alcohol.
• Experience in the hospitality sector preferred.
• Ability to create a welcoming environment.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and consistency.
• Foster a warm environment for guests.

Skills

Leadership

Customer service

Team motivation

Job description

Overview

Location - City Arms

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at City Arms.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Located in the centre of Oxford, City Arms is a great place to stop for our guests' to enjoy a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales and traditional beers and ciders. Our guests can enjoy great-tasting food at great prices, including a range of pub classics, delicious burgers, and even brunches! Fantastic sports viewing so our visitors never miss a match!

What’s in it for you

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at City Arms you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Arms directly.

Job Reference: CO1404179OxfTLWFCAO