Team Leader - Victoria's Secret, Exeter

Next; Exeter; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in retail is seeking a passionate Team Leader for their Victoria's Secret store in Exeter. The role emphasizes delivering outstanding customer service and maintaining visual merchandising standards while supporting the team to reach sales targets. Ideal candidates will thrive in a fast-paced environment, demonstrating leadership and strong interpersonal skills.

Qualifications

• Experience in retail or customer service is desirable.
• Ability to lead and motivate a team.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver exceptional customer experiences and assist at the till.
• Maintain store standards and manage deliveries.
• Lead and energize the team to meet store targets.

Skills

Customer Service

Team Leadership

Visual Merchandising

Problem-Solving

Multitasking

Job description

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Team Leader - Victoria's Secret, Exeter, Exeter

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Client:

Next

Location:

Exeter, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5a61871eceb2

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Here's an overview of what the role involves:

• Customer Experience: Delivering an exceptional customer experience by helping customers find the perfect products and assisting them at the till.
• Brand Bra Experience: Providing expert advice on bra fitting, sizes, and styles to customers.
• Visual Merchandising: Owning the merchandising and presentation of products, helping customers discover what they need.
• Lead by Example: Energizing and supporting the team to maintain high brand standards and deliver personalized customer service.
• Store Targets: Supporting management to achieve KPIs related to sales growth and profitability.
• Store Standards: Maintaining store standards, managing deliveries, stock replenishment, and adhering to health & safety procedures.
• Store Operations: Carrying out opening and closing activities, including key holder duties.
• Executing the New: Supporting with product launches, floor set moves, and store audits, ensuring team readiness.
• Passion for Retail: Demonstrating enthusiasm for retail, creating a unique experience for every customer.
• Love the Customer: Continually developing customer service skills and product knowledge.
• Relationships that Count: Building valued relationships with team members and customers.
• Collaborate with Purpose: Engaging with and developing the team to share enthusiasm for the brand.
• Team Player: Supporting a positive working environment and being flexible.
• Fast is Fun: Enjoying working in a busy environment, multitasking, problem-solving, and collaborating effectively.